Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jones GMC - Service Center

Savannah, TN

4.5
181 Reviews

181 Reviews of Jones GMC - Service Center

Sort by
June 22, 2024

Good service close to home instead of driving a distance to Humboldt Dealer. Excellent customer service and comfortable place to wait. More

by GBARBER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC. We look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

Helpful
June 21, 2024

Service department personnel were very friendly and knowledgeable. Would recommend highly recommend them. Waiting lounge was clean. More

by Silverback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2024 -

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

Helpful
June 20, 2024

Excellent service and quick. Nothing worse than to wait all day for servicing a vehicle and there I was in and out within an hour and half. Keep up the great work! More

by Kyle.barker64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

Helpful
June 20, 2024

Excellent service performed in a timely manner. Individuals were most respectful. Made you feel like everyone was focused on me. Nice bathrooms and good seating available in waiting area.I plan to More

by GBARBER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2024 -

Jones GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones GMC Management Team

Helpful
June 19, 2024

Always greeted by name and treated like family on each visit for service on my vehicle. More

by David Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

Helpful
June 19, 2024

Very helpful and pleased with the service I received. Nicole and Spencer made the experience great More

by SNKEYMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Jones GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones GMC. Jones GMC Management Team

Helpful
June 16, 2024

Awesome service department , Nicole is one of the best people to work with at Jones More

by sradams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Jones GMC responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC. We look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

Jun 17, 2024 -

Jones GMC responded

Jones GMC responded publicly on 6/17/24 3:55 PM Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC. We look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

Helpful
June 15, 2024

Great service and very polite employees. Always very clean dealership. Nice to do business with. More

by twslps
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Jones GMC responded

Thanks for sharing about your experience with Jones GMC. Nicole and our team appreciate your business and hope to see you again soon! Jones GMC Management Team

Jun 17, 2024 -

Jones GMC responded

Jones GMC responded publicly on 6/17/24 3:08 AM Thanks for sharing about your experience with Jones GMC. Nicole and our team appreciate your business and hope to see you again soon! Jones GMC Management Team

Helpful
June 15, 2024

The service dept. Did good job on changing oil & others services. They picked up my car & returned in timely manner! More

by MARVY4929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeeAnn Shelton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Pineda
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Jones GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

Jun 17, 2024 -

Jones GMC responded

Jones GMC responded publicly on 6/17/24 2:40 AM Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

Helpful
June 14, 2024

Friendly staff. Clean waiting area. Mini bottled water appreciated. Thank you for your help with our truck. More

by kiddo.1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Jones GMC responded

Thanks for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

Helpful
1
2
...
19