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Jones GMC - Service Center

Savannah, TN

4.6
256 Reviews

256 Reviews of Jones GMC - Service Center

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January 30, 2025

Everything went well today. It took longer than I hoped but not too much. I will continue to have my terrain serviced there. More

by mrowin22
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Jones GMC responded

It's great to hear that Nicole and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

January 23, 2025

It’s never a problem getting an appointment for service. I enjoy the service team. They are always nice and willing to help. More

by rgennys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Jones GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

January 20, 2025

Very understanding and smiling when we come in. Always kid friendly with my son. Trustworthy More

by ashleym.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Ashleym, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

January 18, 2025

I’m very disappointed with the whole situation trucks been in the shop more than I’ve got to drive it they say they fix it and it does the same xxxx it’s not a heat shield or any kind of shield that is m More

by JT
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Jones GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Andrew Pate Jones GMC Management Team (731) 925-4923

January 09, 2025

The service is usually fast and the employees are always friendly and accommodating. I definitely recommend Jones GMC service department! More

by Sookiebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Jones GMC responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

January 09, 2025

The truck was used when I bought it and was supposed to be carfax cleared but I’ve had several check engine lights and had to have parts replaced and it’s has to go back for more issues to me it’s a lemon More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Pineda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla
Jan 10, 2025 -

Jones GMC responded

JT, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jones GMC Management Team

January 02, 2025

Amazing service and great prices as well. Very friendly and helpful with whatever concerns I had. I was in and out in an hour. More

by anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC. We look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

December 31, 2024

Recently serviced all three of our vehicles. A 2019 Impala, 2022 Silverado and a 2017 Z06 Corvette. The service was very professional and timely. I will definitely come back. More

by JIMCONDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Jones GMC responded

Jim, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones GMC, we look forward to having you as a valued customer for many years to come! Jones GMC Management Team

December 14, 2024

Always a positive experience with Jones. Everything from the salesman to the service department is top notch. More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Jones GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

December 10, 2024

I enjoy Jones doing my service work they are very nice and get it done More

by Pammccasland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Jones GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

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