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Jones GMC

Savannah, TN

4.6
402 Reviews
Drivers from Savannah and Southwest Tennessee come to Jones GMC knowing we provide the full automotive experience. Friendliness. Expertise. Resources. We provide it all at our GMC dealership in Savannah, TN. Thanks to helpful sales, finance, and service teams, your car shopping and vehicle maintenance needs are met to the letter.
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545 Florence Rd

Savannah, TN

38372

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Showing 402 reviews

June 15, 2024

Great service and very polite employees. Always very clean dealership. Nice to do business with. More

by twslps
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Jones GMC responded

Thanks for sharing about your experience with Jones GMC. Nicole and our team appreciate your business and hope to see you again soon! Jones GMC Management Team

Jun 17, 2024 -

Jones GMC responded

Jones GMC responded publicly on 6/17/24 3:08 AM Thanks for sharing about your experience with Jones GMC. Nicole and our team appreciate your business and hope to see you again soon! Jones GMC Management Team

June 14, 2024

Did not understand the 50. 00 charge for complimentary service on my bill for buying one tire .was told it was put on all bills . If it was complimentary how come I was charged More

by phillipgammill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica thompson
Jun 20, 2024 -

Jones GMC responded

Phillip, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Starla Shaw Jones GMC Management Team (731) 925-4923

June 14, 2024

Have to say that Nicole in your service department is one of the best that More

by sradams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Jones GMC responded

Thank you for your very kind review. Nicole and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

Jun 17, 2024 -

Jones GMC responded

Jones GMC responded publicly on 6/17/24 2:35 AM Thank you for your very kind review. Nicole and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC.

June 14, 2024

They were very helpful and respectful. They were very professional. They were extremely nice and well mannered More

by eric.quinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Jones GMC responded

Eric, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

Jun 17, 2024 -

eric.quinn responded

Thank you for your help. You guys are very professional

Jun 17, 2024 -

Jones GMC responded

Jones GMC responded publicly on 6/17/24 2:24 AM Eric, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

June 14, 2024

Friendly staff. Clean waiting area. Mini bottled water appreciated. Thank you for your help with our truck. More

by kiddo.1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Jones GMC responded

Thanks for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

June 14, 2024

Nice folks ! Give them the opportunity to assist you the next time you are in the market for a new car More

by DERESE.METHVIN9418
Recommend Dealer
Yes
Employees Worked With
Wes Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Jones GMC responded

Derese, Here at Jones GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Jones GMC Management Team

Jun 17, 2024 -

Jones GMC responded

Jones GMC responded publicly on 6/17/24 2:30 AM Derese, Here at Jones GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 14, 2024

I have bought several cars from Adam Johnson he is the best sales person I’ve worked with. More

by EDEANJOHNSTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Jones GMC responded

Edean, Thank you so much for your kind words for Adam, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

Jun 17, 2024 -

Jones GMC responded

Jones GMC responded publicly on 6/17/24 2:34 AM Edean, Thank you so much for your kind words for Adam, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

June 10, 2024

They were all very nice and helpful! I had my car serviced and I didn’t have to wait long, I was very pleased! More

by Murphy.muriel@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Jones GMC responded

Muriel, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

June 10, 2024

Wes took real good care of us during our purchase. The finance and warranty offers were well explained. The team understood our desires and worked to help us achieve those goals. Great job done at Jon More

by jamescnanney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Jones GMC responded

James, Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad Wes was able to help, and we hope to see you again! Jones GMC Management Team

June 08, 2024

Wes was great and helped us to purchase our new vehicle with sincere assistance and support…. More

by walterbeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wes Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Jones GMC responded

Thank you, Walter! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC; we look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

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