Jones Chrysler Dodge Jeep RAM
Bel Air, MD
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311 Reviews of Jones Chrysler Dodge Jeep RAM
Dawn was wonderful to work with!! There were warranty repairs that needed to be completed as well as regular maintenance. She dealt with the warranty company to ensure that the repairs were covered. The repairs that needed to be completed as well as regular maintenance. She dealt with the warranty company to ensure that the repairs were covered. There was regular maintenance that needed to be done as well. She ensured that I had a loaner vehicle. All repairs/maintenance were completed in a timely manner More
My husband and I have bought six vehicles from Jones' so far and are very satisfied with the service we receive from everyone who we have come in contact with. I would definitely recommend Jones' and buy a far and are very satisfied with the service we receive from everyone who we have come in contact with. I would definitely recommend Jones' and buy another vehicle from them. We especially like the Jones for a Lifetime! Jamie Schultz More
Gary provides great customer service and quick turn around after service/repair. He understands why I'm there and gets the matter resolved quickly. He has worked with me on many issues from simple oi around after service/repair. He understands why I'm there and gets the matter resolved quickly. He has worked with me on many issues from simple oil changes to brakes and always looks out for warranty coverage to save me money. More
What a wonderful experience! I've had a 1999 Jeep Grand Cherokee that I bought new for the past 12 years, and I loved it. In an attempt to get better gas mileage and a smaller Jeep, I bought the Patriot S Cherokee that I bought new for the past 12 years, and I loved it. In an attempt to get better gas mileage and a smaller Jeep, I bought the Patriot Sport. It's beautiful, and the people who work at Jones also made the experience of buying it beautiful. The financial advisor was funny and knowing, and Michaela was incredibly pleasant. Jones worked with me to get the price down to what I could live with, and I ended up with many more options than I'd originally expected. This is my third Jones car over the last thirty years, and this one is my favorite. This sales experience was also the best. Friendly, courteous, non-pushy people are a pleasure to work with. The next time I buy a car (in about ten years), I'll be back. More
I love the service I get at Jones. My car is washed very well, even the rims. I went on Valentine's Day and received a small box of chocolates & a red carnation and was offered a free manicure. When every well, even the rims. I went on Valentine's Day and received a small box of chocolates & a red carnation and was offered a free manicure. When every I receive their coupons for oil change I make an appointment. More
Usually use Gary as main contact. Like the staff and customer service from all staff. Use Jones for a lifetime and recommend to people all the time. Price can be a bit high for work that is recommended customer service from all staff. Use Jones for a lifetime and recommend to people all the time. Price can be a bit high for work that is recommended but staff and work carried out is off excellent quality. More
We have been dealing with Jones for a number of years and dealt with their service staff frequently. We have found Mr. Millay to be the most accomodating service person we have ever dealt with. He is a cre dealt with their service staff frequently. We have found Mr. Millay to be the most accomodating service person we have ever dealt with. He is a credit to the profession and to Jones. I have always found him to be friendly, no matter how busy, and always willing to help with any problem we might have. I can always count on Mr. Millay to be very up front with any problem discovered during our visit. THE BOTTOM LINE, we trust Mr. Millay. More
Gary Millay is the best service manager I have ever had the pleasure to deal with. His demeaor is absolutely excellent for this position. He really cares about the customer, we followed him from another de the pleasure to deal with. His demeaor is absolutely excellent for this position. He really cares about the customer, we followed him from another dealership and will never be sorry that we did. As long as Gary is there we will be coming back and back for service and for any new car needs. He recommends coupons that I have for discount service, and he has saved me alot of money. Everyone in my family and relatives all say the same thing. Gary is the man to see for a great service manager. More
Gary and the service team always do a great job. Explain things in detail, price is always what they estimate. Jones Chrysler Plymouth is one of the best dealeships I have dealt with. They are always frie things in detail, price is always what they estimate. Jones Chrysler Plymouth is one of the best dealeships I have dealt with. They are always friendly and I appreciate the food they offer while waiting for server to be completed. I would highly recommend them. More
I would recommend the service area for anyone who owns a Chrysler product. I own a Chrysler Town&country and a DodgeJourney. My overall experience has been excellent due to the customer service of Gary Mill Chrysler product. I own a Chrysler Town&country and a DodgeJourney. My overall experience has been excellent due to the customer service of Gary Millay.He has been very helpful in all needs or my concerns. He is an asset to Jones. Kudos for Gary!!! More