Jones Chrysler Dodge Jeep RAM
Bel Air, MD
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311 Reviews of Jones Chrysler Dodge Jeep RAM
I walked into the dealership undecided about the sort of vehicle I wanted, but I knew I wanted something fun and practical, so I thought I'd look at the Jeep Wrangler. I'd gotten a lesson in driving a manu vehicle I wanted, but I knew I wanted something fun and practical, so I thought I'd look at the Jeep Wrangler. I'd gotten a lesson in driving a manual transmission and thought it was good fun, but I wasn't comfortable test driving a car with a manual. Michaela was very friendly and drove me to a parking lot so that I could try out the manual without fear of traffic. In the end I didn't buy a Wrangler (though it was a close call) because it wasn't quite practical enough for my needs, but the vehicle was great and the salesperson did a good job selling it. The dealership itself has a lot going for it as well--free oil changes, car washes, etc. Definitely recommended if you're looking for a car. * Note: I ended up with a Subaru from the same overall dealership but in a different building--Jones is very large! More
I made an appointment with Dodge service to repair my 2007 Dodge Ram pick-up. Dropped off on Thursday 3/17/11 and was told later in the day that Jones needed several days to complete repairs and to come 2007 Dodge Ram pick-up. Dropped off on Thursday 3/17/11 and was told later in the day that Jones needed several days to complete repairs and to come to the service for a rental vehicle to be provided at no cost. That was pure class and gave me peace of mind to know that I could accomplish my job requirements without worry. Picked up truck today, 3/19 and all work was completed to my satisfaction. Gary was great to work with providing excellent customer service and timely notification. Thanks Gary! Al Hall More
On the way home, I realized there was a problem with my vehicle. I drove it to Jones, was greeted at the door, and assisted in a quick and efficient manner. The service consultant made sure he had all co vehicle. I drove it to Jones, was greeted at the door, and assisted in a quick and efficient manner. The service consultant made sure he had all contact numbers so I could be reached the following day. I was contacted in a timely manner about the necessary repairs. The repairs were completed by the end of the day and I was able to pick up my vehicle without delay. It is nice to know that when vehicles have problems they will be repaired in a timely fashion. More
I've bought four vehicles from Jones, and have yet to receive a bad deal. All sales and service personnel I have dealt with have been exemplary. The staff is friendly, courteous, and willing to go the receive a bad deal. All sales and service personnel I have dealt with have been exemplary. The staff is friendly, courteous, and willing to go the extra mile to make the customer (me) happy. This is especially true of Mr. Gary Millay. I needed to have my right outside mirror replaced, and had no appointment, but Gary was able to work me in and get the job done. Gary is a true professional, and I would not hesitate to recommend him and the entire Jones family to my friends and relatives who are looking for great deals and efficient and quick service. It is a real pleasure to know if something goes wrong with my vehicle, all I have to do is see Gary Millay and the rest of the service staff to rectify any problems. The Jones Junction family definitely has my highest recommendation and support. Thank you all for making this latest purchase a real pleasure. Lou Kordek More
I had been to other dealerships looking for a used or new van. The service I got at Jones' was above and beyond the expected. I wanted to deal with a place closer to my home, but all the benefits from Jones van. The service I got at Jones' was above and beyond the expected. I wanted to deal with a place closer to my home, but all the benefits from Jones' made up for that. I am very happy with the expierence. (I am sorry that I cannot find Calvin's last name-I think it is out in my van)If neede you can call me 410-686-4365 More
Went for service on my 03 suburban. Gary Millay was great. He got right to the problems, set up a loaner, and called with the results. Perfect person for a GM position. Had a problem with a misfire bro great. He got right to the problems, set up a loaner, and called with the results. Perfect person for a GM position. Had a problem with a misfire brought the truck back, fixed the problem, with no charge. More
My Mother is 73 yrs old and on a fixed income. She needed a new van and Matt Ebanks took what she needed in a vehicle, the payment she needed to have and managed to get her in a 2010 Dodge Caravan LTX for ve a new van and Matt Ebanks took what she needed in a vehicle, the payment she needed to have and managed to get her in a 2010 Dodge Caravan LTX for very close to that price. Very kind & helpful. More
I have known Gary for aprroximately 20 years and would never consider going to any one else for service. He is truly the most honest and sincere person I have ever dealt with. I have taken at least the la never consider going to any one else for service. He is truly the most honest and sincere person I have ever dealt with. I have taken at least the last 8 vehicles to him for repairs. If you need arepair shop, this is you only option!! More
I am very happy with the service I receive at Jones. The staff is very knowledge and they take the time to explain everything to me. I have had the car breakdown on me and they have gotten it in the same da staff is very knowledge and they take the time to explain everything to me. I have had the car breakdown on me and they have gotten it in the same day and was able to repair it quickly. They are the best. More
Gary is always helpful and friendly. I have been to get my new jeep serviced twice and ive had a positive experience everytime. Gary is genuine and seems happy to help even when he is busy ive been greete my new jeep serviced twice and ive had a positive experience everytime. Gary is genuine and seems happy to help even when he is busy ive been greeted with a smile. He even walks out and checks my fluids in the car before I leave. He is definately an asset to Jones. Keep up the good work Gary!!! More