Jones Chrysler Dodge Jeep RAM
Bel Air, MD
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311 Reviews of Jones Chrysler Dodge Jeep RAM
I would recommend this dealership to anybody. They were great and made things quick and simple. They were great at keeping my payments in my price range. I don't have a single complaint about this company. great and made things quick and simple. They were great at keeping my payments in my price range. I don't have a single complaint about this company. I liked that everybody congratulated me when I was able to buy the vehicle. They customer service was amazing!!!! More
Gary is the best service representative I have ever had the pleasure to work with over the last 20 years. He KNOWS his customer and understands what excellent service is all about! I would not hesitate t the pleasure to work with over the last 20 years. He KNOWS his customer and understands what excellent service is all about! I would not hesitate to recommend Gary and his dealership to any other potential customer. More
We found the charges for the service work that had to be done on our 2007 Pacifica to be very fair and reasonable. Gary Mullay explained why certain work should be done at the same time and why other servic done on our 2007 Pacifica to be very fair and reasonable. Gary Mullay explained why certain work should be done at the same time and why other service work could wait until a future service visit. More
I went to the dealership today to get an oil change and I went to the dealership today to get an oil change and tire rotation. Mr. Millay ask if I would like to purchase Jone's for a Lifetime warranty I went to the dealership today to get an oil change and tire rotation. Mr. Millay ask if I would like to purchase Jone's for a Lifetime warranty. I said yes, I did not know this was possible since my prior dealership went out of business as soon as I purchased the vehicle. Mr. Millay explained to me the values of having Jone's for a Lifetime Warranty. My wife gave me 2 coupons to use for the oil change and tire rotation. By purchasing the warranty I only had to pay for the tire rotation. The oil changes alone will pay for the warranty. I highly recommend Jone's Dodge and all of the staff who took care of my needs, especially Mr. Gary Millay. More
Very professional and helpful.Gary listened to my concerns and addressed them.He was friendly and explained everything to me and I would recommend your service to everyone.I didn't feel pressured to concerns and addressed them.He was friendly and explained everything to me and I would recommend your service to everyone.I didn't feel pressured to do everything at once that was recommended. I will continue to do business with your service department.The atmosphere in the waiting room was exceptional. Very accomodating. More
THE MAIN PLUS FOR THIS DEALERSHIP WAS THAT THERE WAS NO PRESSURE ON US AT ANY TIME. NEXT ALL OF OUR QUESTIONS WERE ANSWERED TO OUR SATISFACTION.EVERYONE WAS VERY KNOWLEDGEABLE OF THEIR PARTICULAR AREA OF O PRESSURE ON US AT ANY TIME. NEXT ALL OF OUR QUESTIONS WERE ANSWERED TO OUR SATISFACTION.EVERYONE WAS VERY KNOWLEDGEABLE OF THEIR PARTICULAR AREA OF OUR BUYING EXPERIENCE.ALL OF OUR CONCERNS,NO MATTER HOW TRIVIAL WERE ADDRESSED AND TAKEN CARE OF IN A POSITIVE WAY.WE WERE SHOWN SEVERAL VEHICLES OF THE TYPE IN WHICH WE WERE INTERESTED AND WHEN WE CHANGED THE TYPE OF VEHICLE,WE WERE SHOWN SEVERAL OF THAT NEW TYPE. THE SALESLADY,KIM,WAS VERY INFORMATIVE AND KNOWLEDGEABLE.WHEN WE DECIDED ON THE VEHICLE THAT WE WANTED,THE PROCESSING AND FINANCIAL AREAS WERE EXTREMELY WELL HANDELED. WE WENT TO THIS DEALERSHIP TO ONLY LOOK AT CARS AND ENDED UP WITH A NEW ONE. WE TRADE ABOUT EVERY THREE YEARS,SO WITH THE EXPERIENCE THAT WE JUST HAD,THE MAINTAINENCE SERVICE THAT HAS BEEN PROMISED AND THE OVERALL FEELING OF DEALING WITH THE RIGHT PEOPLE, WE WILL VERY LIKELY BE REPEAT CUSTOMERS. More
Gary was very helpful and knowledgeable, I will be using Jones for my future service needs.I had to re schedule my appointment and the customer services operator was very helpful in scheduling me for a new Jones for my future service needs.I had to re schedule my appointment and the customer services operator was very helpful in scheduling me for a new date. Upon arriving I was greeted by friendly employees and was helped right away. More
I feel that the customer service was very good, everyone I came across seemed to be conscious of finding out what I needed and were very knowledgeable and supportive to meet my needs. I would re everyone I came across seemed to be conscious of finding out what I needed and were very knowledgeable and supportive to meet my needs. I would return to the dealership in the future if I am in need of automobile needs. More
Our salesman, Conly DeBord, was very patient and let us decide which cars we wanted to test drive. I either hated or loved a car and Conly accepted my decisions and we moved on. He even helped us when the decide which cars we wanted to test drive. I either hated or loved a car and Conly accepted my decisions and we moved on. He even helped us when the car we came in battery died. We look forward to working with Conly to purchase our next car soon. More
Gary's personal service was awesome. He answered all my questions and was very clear when he described what was wrong with the car so I could even understand. Definitely recommend him to anyone else needin questions and was very clear when he described what was wrong with the car so I could even understand. Definitely recommend him to anyone else needing service. The dealership is also conveniently located and easy to get in and out of! More