Johnstons Subaru

let the car sell itselft i enjoyed my experience with Johnston's Subaru. Roger and staff were extremely polite and accommodating. They simply listened to my concerns, answered i enjoyed my experience with Johnston's Subaru. Roger and staff were extremely polite and accommodating. They simply listened to my concerns, answered all of my questions, did not attempt to persuade me to by a subaru in any way, and let the car sell itself. They also made a tremendous effort to see that I was able to obtain financing. I'm glad I went here. More

Stress free....very helpful This was my first time buying a car...they literally held my hand they the entire process...so much easier than I expected...completely stress free I This was my first time buying a car...they literally held my hand they the entire process...so much easier than I expected...completely stress free I would recommend them to anyone More

Sexist, Rude, and Overpriced I went in to buy a car, not only are their used cars mis-marked in milage, they do not negotiate prices or price well. I ended up paying only $500 mor I went in to buy a car, not only are their used cars mis-marked in milage, they do not negotiate prices or price well. I ended up paying only $500 more for a brand new 2018 crosstrek then they were asking for a used 2017. As a young woman in this day and age I expect to be treated with the same respect as my male counterparts and not once was I taken seriously, given a real handshake or looked in the eye, and I was the one buying the car. They only paid attention to my fiancé, even though I was the one buying the car. If you are an independent woman, take your business elsewhere. Roger Homer and his manager were the most disrespectful salesmen we have ever seen. More

Stress free dealer to buy a car Great and simple place to buy a car!! They are kind and understanding. I am going to tell all of my friends and family to buy from Johnstons Subaru Great and simple place to buy a car!! They are kind and understanding. I am going to tell all of my friends and family to buy from Johnstons Subaru More

XV Crosstrek 2014 Certified Used Roger Homer was my salesman; excellent, no pressure whatsoever. I am 2 weeks in to my purchase of a Certified Used 2014 XV Crosstrek. There were plent Roger Homer was my salesman; excellent, no pressure whatsoever. I am 2 weeks in to my purchase of a Certified Used 2014 XV Crosstrek. There were plenty of cars to choose from and I'm extremely happy with this one. More

Worst Customer Service This dealer has the worst customer service. No one picks up the phone to schedule appointment. They do not return the phone calls. The staff has alway This dealer has the worst customer service. No one picks up the phone to schedule appointment. They do not return the phone calls. The staff has always some excuse for poor customer service. There are instances of overcharging for the repairs. More

We are completely satisfied! We are very satisfied with Patrick Umphries and the staff at Johnstons Subaru. We were very pleased with the way Patrick not only made our experience We are very satisfied with Patrick Umphries and the staff at Johnstons Subaru. We were very pleased with the way Patrick not only made our experience a positive one but most importantly, how knowledgeable he was in sharing pertinent information about the cars test driven. Above all else, his patience was of utmost importance to us...we never felt rushed and once we determined we found the right fit, he was there answer all of our questions and prepare the purchasing process. Thanks so much Patrick and Staff...so far we are very satisfied and loving our first Subaru. More

Service is Beyond poor !!!!! Had my 2016 Forester towed in with an engine knock, 4 weeks later still no progress in the fix and no phone calls with any updates from the Johnstons Had my 2016 Forester towed in with an engine knock, 4 weeks later still no progress in the fix and no phone calls with any updates from the Johnstons Subaru. If there was a way to give them 1/4 star I wood. Also they would only offer me a replacement car for one week, I had to have Subaru corp. to get involved to cover the rental car. Sad but true, Don't go there !!!! More

I love my Subaru from Johnstons Subaru!!! Patrick umphries was the best! He was very knowledgeable, as well as helpful! This is our first Subaru, and we couldn't be happier! We are no longer " Patrick umphries was the best! He was very knowledgeable, as well as helpful! This is our first Subaru, and we couldn't be happier! We are no longer "Honda" people, we will be a loyal Subaru family from this point on. Ray C. In finance was also wonderful. The team effort between Patrick and Ray exceeded our expectations, the two made the entire process of purchasing our crosstrek pure joy! Wonderful dealership, wonderful staff... would highly recommend!!! More

very helpful, friendly staff with excellent customer service As above as already stated No need to repeat what was already stated. Found out some of staff were my neighbors so felt personal touch As above as already stated No need to repeat what was already stated. Found out some of staff were my neighbors so felt personal touch More