Johnson Hyundai of Wake Forest
Wake Forest, NC
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I had previous experience with the service department. My experience was exceptional and the defining factor in my choice of where to buy my new car. Martin made the whole process a pleasure My experience was exceptional and the defining factor in my choice of where to buy my new car. Martin made the whole process a pleasure More
Sales department is awesome! Service department is awful. Headed up by Ken, it lacks direction. Make. An appointment, tell them you are waiting, they take 3.5 hours for an oil ch Service department is awful. Headed up by Ken, it lacks direction. Make. An appointment, tell them you are waiting, they take 3.5 hours for an oil change. Upon getting the vehicle back, there is a really nice checklist they go over with you, only you have to recheck what they say they did, because on now 3 separate occasions, I have had check marks on things that were not done and had to approach Mr. Ken about why they are getting falsely checked. "I don't know why they would do that, I'll have to talk to them about that". Guess that's not getting done, because it keeps happening. I would strongly recommend going to a competing Hyundai dealer for your work, it might get done properly. More
Facilities were very clean. And my sales man was very helpful and knowledgeable about the car I was looking for. Especially on what I needed and planned to purchase. And my sales man was very helpful and knowledgeable about the car I was looking for. Especially on what I needed and planned to purchase. More
Very professional and customer oriented. Martin is a great asset for this dealership. The location is a little difficult to enter from such busy roads, but I have been informed the dealershi Martin is a great asset for this dealership. The location is a little difficult to enter from such busy roads, but I have been informed the dealership is moving. More
Everyone I dealt with and talked to was pleasant and knowledgeable. My sales consultant was excellent. He kept me informed of cars coming in and always answered all my questions. knowledgeable. My sales consultant was excellent. He kept me informed of cars coming in and always answered all my questions. More