Johnson Hyundai of Wake Forest

Worst dealership that I’ve ever worked with. I have a fleet vehicle (Hyundai). Called as there is a recall. I was told by scheduler that they are in network with element fleet. Gave them my flee I have a fleet vehicle (Hyundai). Called as there is a recall. I was told by scheduler that they are in network with element fleet. Gave them my fleet card #. I scheduled the recall, oil change and tire rotation. When I arrived they made a copy of my fleet card. The work was done and 2 hours later they told me I needed to pay out of packet for tire rotation and oil change. I asked why and was told they aren’t in network as the fleet vehicles don’t pay well. They wouldn’t return key until I paid out of my pocket. I was ripped off and want to let everyone know so it won’t happen to anyone else. More

Was a great experience for me! John the salesman listened to my needs and my time was not wasted playing games. John the salesman listened to my needs and my time was not wasted playing games. More

Everybody at the dealership from our sales rep, Joshua, to the sales manager performed admirably. to the sales manager performed admirably. More

My wife and I had a great experience working with Josh. The entire staff was very kind. We felt very comfortable! The entire staff was very kind. We felt very comfortable! More

The technician answered all our questions courteously and showed us how to use features we were not able to figure out on our own. showed us how to use features we were not able to figure out on our own. More

Johnson Hyundai of Wake Forest were nice BUT failed to report the VIN of the electric car I bought from them in 2024 to the IRS. This cost me the loss of the $4,000 tax credit on my refund. Friendly peop report the VIN of the electric car I bought from them in 2024 to the IRS. This cost me the loss of the $4,000 tax credit on my refund. Friendly people but the lack of follow through was very costly to me. They said they had no idea that they were to do this which is hard to believe they are a real dealership as it is a legal requirement. Their attitude was "tough xxxx for you, not our problem". More

Keilan is a man of his word & his communication is amazing! He make sure to keep you updated on every little detail. amazing! He make sure to keep you updated on every little detail. More

I have used Johnson Hyundai of Wake Forest for over two years. The people who work there are friendly and knowledgeable. They make sure all your concerns are addressed. They keep you updated during the ser years. The people who work there are friendly and knowledgeable. They make sure all your concerns are addressed. They keep you updated during the service on your phone. The service department lets you know what service should be done right away. I trust their knowledge and experience. More

Brought our car in for an unexpected visit due to a nail in the tire on 2/11/26. Husband waited several hours to learn replacement not in stock and car kept overnight. Arranged pick up time later—yep told in the tire on 2/11/26. Husband waited several hours to learn replacement not in stock and car kept overnight. Arranged pick up time later—yep told owner that would allow more time to clean the car. Car not cleaned at pickup. I spoke to service manager regarding incident on 2/14. He asked for a day or two to listen to telephone tapes of the conversation between the rep and the owner as car cleanings in this circumstance are atypical. Here we are on March 1, 2026 and I am still waiting for a response from the service manager. Disappointed in lack of follow-through. More

Great vehicle selection. Professional, polite dedicated staff. Comfortable waiting area with refreshments available. Convenient location. Professional, polite dedicated staff. Comfortable waiting area with refreshments available. Convenient location. More