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Johnson Hyundai of Wake Forest

Wake Forest, NC

4.5
92 Reviews

11000 Capital Blvd

Wake Forest, NC

27587

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Showing 92 reviews

February 10, 2024

The service department was professional and personable ( Louis was so kind and helpful. ) They took care of the scheduled service and an update. Also recommended additional attention that will be covered u More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis was upfront and he was wonderful. I do not know who did the actual service
Feb 12, 2024 -

Johnson Hyundai of Wake Forest responded

Thank you for your kind words about our service department! Our team at Johnson Hyundai looks forward to serving you again.

February 08, 2024

Very knowledgeable and helpful. No high pressure sales. Very easy to work with and we’re concerned with making the process as easy as possible More

by tjej81299
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin and Mike Allen
Feb 09, 2024 -

Johnson Hyundai of Wake Forest responded

Thank you for your great feedback. It was our pleasure to assist you at Johnson Hyundai!

February 04, 2024

Louis helped me and was helpful in answering my questions.. this dealership is always pleasant to deal with. More

by Marymilutin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
Feb 05, 2024 -

Johnson Hyundai of Wake Forest responded

Thank you for your great feedback! It was our pleasure to serve you at Johnson Hyundai!

February 04, 2024

Purchased my ne Hyundai Palisade from this dealership, and I am very pleased with the experience thus far. The team let me evaluate the vehicle and deal at my own pace. No pressure. Good support. So More

by Bsr78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos, Robert, Kirby, Darrion
Feb 05, 2024 -

Johnson Hyundai of Wake Forest responded

We are glad you enjoyed your car buying experience at Johnson Hyundai. Enjoy your new Palisade!

February 02, 2024

I have gone to this dealership for service of my old vehicle and this past Saturday I began looking for a new vehicle. Emily, Mike, and James were all very helpful in helping with any questions I had ab More

by EMSDUDE92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily, Mike, James
Feb 05, 2024 -

Johnson Hyundai of Wake Forest responded

We are glad our team at Johnson Hyundai provided you a great experience! If there is anything we can do to further assist you, please let us know.

January 27, 2024

Carlos and financials weregreat to work with. This team worked smoothly, quickly, and very professionally. Best new vehicle purchase I've experienced! More

by Bearcub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Sang, financial mznager
Jan 29, 2024 -

Johnson Hyundai of Wake Forest responded

Thank you for 5 stars! It was our pleasure to serve you at Johnson Hyundai!

January 26, 2024

Everyone at this dealership was just A++ They were kind and so very helpful. And the guy that worked with me re my car Mr. Louis Roundtree was Awesome. I was so impressed by the entire team that now I will More

by Susan J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Roundtree
Jan 29, 2024 -

Johnson Hyundai of Wake Forest responded

Thank you for your wonderful feedback! We are glad you had a great experience with our team at Johnson Hyundai.

January 23, 2024

They took care of my car. People very friendly. Was cold outside and rainy, but inside very tolerable.Had to wait for my service to finish on my car, but wait was fine. When f More

by Flee
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember names, sorry.
Jan 23, 2024 -

Johnson Hyundai of Wake Forest responded

Thank you for your feedback. We greatly appreciate the opportunity to assist you with your service needs! If there is anything we can do to further assist you, please let us know.

January 20, 2024

Very professional, always completes work as scheduled. They never make you wait longer than expected. More

by Lgvalman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 22, 2024 -

Johnson Hyundai of Wake Forest responded

Thank you for your great feedback! We are glad you enjoyed your experience at Johnson Hyundai.

December 15, 2023

In May 2023 buying my brand new Santa Cruz from Kirby Guinn was awesome ! Best experience!! However.. the Service Dept and Management is TERRIBLE! Hannah is the only one that has been kind and courteous. More

by Swain
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah, Ken
Dec 18, 2023 -

Johnson Hyundai of Wake Forest responded

Thank you for bringing this to our attention. We are sorry to hear your experience has not been a more positive one and we would like the opportunity to address this directly. For further assistance, please share your full name and best contact information with Anna Haddock at ahaddock@johnsonautomotive.com.