Johnson Hyundai of Wake Forest
Wake Forest, NC
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Lousy customer service. Even worse human interactions. Was told parts would be ordered for a repair and 2.5 hours later the parts are not being ordered and the repair was do Even worse human interactions. Was told parts would be ordered for a repair and 2.5 hours later the parts are not being ordered and the repair was done, unauthorized by me, with some Teflon tape. After i left, highly unsatisfied, a Wake Forest cop called me on the dealership's behalf, i guess to lecture me like a child. How ridiculous! What terrible treatment! Should have never traded my wonderful Subaru for a xxx Hyundai. Worst dealership experience ever!!! More
Planned a specific trip to Johnson Hyundai because they had the specific model and lease deal I was looking for. Martin was excellent to work with and had everything mostly-set up when we arrived at the de had the specific model and lease deal I was looking for. Martin was excellent to work with and had everything mostly-set up when we arrived at the dealership. This was definitely the best Hyundai dealership experience I have ever had, by far! More
Seems to be good service. Friendly, prompt. At last service, the 17 point inspection sheet attached to the invoice was not completed (was it done?) and no reminder sticker on Friendly, prompt. At last service, the 17 point inspection sheet attached to the invoice was not completed (was it done?) and no reminder sticker on the windshield (and those are very useful. ) Otherwise, no complaints on service. More
I have only used this dealership for service. We bought our vehicle at another dealership closer to where I work, but decided to try Johnson Hyundai to make scheduling an appointment on a day on We bought our vehicle at another dealership closer to where I work, but decided to try Johnson Hyundai to make scheduling an appointment on a day on which I wasn't working easier. The service manager that helped was so good we have continued to return. Service is prompt and excellent! More
They are a busy dealership, but they have great customer service once you connect. The service department has been helpful in diagnosing issues even though we have yet to get my issue resolved. service once you connect. The service department has been helpful in diagnosing issues even though we have yet to get my issue resolved. More
Great buying experience. Chris W. is an exceptional advisor and made the process very easy. It is because of him that I am rating this dealership 5 stars. Chris W. is an exceptional advisor and made the process very easy. It is because of him that I am rating this dealership 5 stars. More
I can't recommend this place enough. Great people to work with! I never felt pushed or pressured in any way to buy the car. Carlos was so knowledgeable about each vehicle we looked at. J Great people to work with! I never felt pushed or pressured in any way to buy the car. Carlos was so knowledgeable about each vehicle we looked at. James and Kirby answered all of our questions and was very up front about the financing process. No back and forth at all. The perfect car buying experience at Johnson Hyundai of Wake Forest. If you want a new Hyundai or a used vehicle give them the opportunity to earn your business. More