Johnson City Nissan

Great selection of vehicles and they work hard to get you what you want to buy what you want to buy More

Was very disappointed after buying our 2016 Honda CVR. After having it for 5 months we started having problems with what is called a cold start. This is a problem with the VTC Acuator. This vehicle has on After having it for 5 months we started having problems with what is called a cold start. This is a problem with the VTC Acuator. This vehicle has only 53,000 miles on it, and was told by the delearship and Honda Corp that it was not covered by warranty. Looks like Johnson City Nissan could have stepped up and taken care of this problem, but got no help from them at all. Extremely dissatisfied with this outcome. Marshall Brown/ Greeneville, Tn More

We previously took my car to the Nissan dealership in Kingsport. We love their service department. They are efficient, trustworthy and communicate in a timely manner. However, we now live in Johnson City Kingsport. We love their service department. They are efficient, trustworthy and communicate in a timely manner. However, we now live in Johnson City and it is a chore to drive to Kingsport. We thought we would give Tri Cities Nissan Service a try. NEVER AGAIN! We scheduled an appointment for an oil change. The night before we dropped the car off. Our appointment was for 8:30 the next day. We were told we would have a complimentary mutli-point inspection and they would CALL ME if there were any issues to address. Next day (day of appointment), 3:30pm rolls around and still no call, text or email from Nissan. My husband calls to check in. There was a recall that they had to take care of so it took longer. No big deal since I wasn't going to pick it up until after work...still wished they would have called to update though. Got to the dealership a bit after 5 to pick up my car. The "advisor", Margo, I was assigned was not there. The person who walked me into the cashier just went over the service I was charged for and nothing else. It wasn't until I paid and got home that I found a note in the "under vehicle" section. It stated, "Trans leak, diag needed". Would have been really freaking nice to get this note BEFORE I picked it up. Would have LOVED to have this diagnosed while it was in the shop considering I am taking this vehicle on a trip to Nashville in a few days. Completely unprofessional. No communication. You can guarantee I will NEVER bring my car to be serviced here again. Thanks Tri Cities Nissan, I will now take my business elsewhere. More

Although nathan and the sales/finance manager were very friendly and nice. i did not appreciate sitting at their dealership for two and a half hours only to be told i was not approved. also when i told n friendly and nice. i did not appreciate sitting at their dealership for two and a half hours only to be told i was not approved. also when i told nathan about my requirements for a crossover or suv. why did you show me a base sentra? i wanted fwd and you brought out a rogue sport awd? i wanted a kicks whichyou did not have which was $7000 less than the rogue sport and maybe would have been approved. considering a had a three hour travel time back and forth i spend a total of almost 6 hours for nothing. More

Read your contract twice, three times even. Do your research, find a lender on your own. The interest rate is extremely low on new and used vehicles right now, wanna leave it to the “professional”? Tha research, find a lender on your own. The interest rate is extremely low on new and used vehicles right now, wanna leave it to the “professional”? That interest rate just spiked. Not to mention the fact that your not told what interest rates were offered to you by the different lenders, they pick that for you. Wanna take your chances? Your money.....Look at the hard inquiries off your credit report, call them. Ask them what rate they gave you. Be surprised at what they tell you, then when you confront them, they walk you around in circles until you question your ability to do basic math. THEN smile, shake your hand, and congratulate you fot bending over. Why pay more or for things you don’t want, nor need. Don’t focus on the payment, look at the real numbers... 2+2 is 4. Not x. Please remember, “customer satisfaction is key.” More

My mother who is 82 went in for a service and only needed TIRES!! Was approached by a salesman Dylan that she really needed to buy a car rather than replace the tires. ELDER ABUSE IS SERIOUS!! We tried to re TIRES!! Was approached by a salesman Dylan that she really needed to buy a car rather than replace the tires. ELDER ABUSE IS SERIOUS!! We tried to return the car within 24 hours and only 2 miles added and they refused!! My mother is just finishing chemo from stage 3/4 ovarian cancer and her mental state is not good. They are all rude and dishonest!! I’m ashamed we have such a poorly run dealership in JOHNSON CITY TN More

Was sold a 5,000 car for 12000. 66 yo female, they knew I was fair game. Very dishonest. Go elsewhere to buy. I have paid 239 a month for a year and just now down to under 11000 was fair game. Very dishonest. Go elsewhere to buy. I have paid 239 a month for a year and just now down to under 11000 More

Avoid at all cost! They lie. They mark up sales thousands of dollars with fake fees to make extra money off of the gullible people who purchase a car from them. They only use "Fair" KBB rating to calculate t of dollars with fake fees to make extra money off of the gullible people who purchase a car from them. They only use "Fair" KBB rating to calculate trade in price and use the bottom dollar. I asked to not have my credit checked untill after I seen prices of cars and they refused to show me cars till credit check. They checked my credit anyway even though I told them not to then hit my credit 15 time with 15 different banks dropping my score almost 40 points. They then came back and tried to sell me a Rouge sport which I didn't want and said that's the only car they had deals on. Looked at the price they had marked it up $6000 from the window price.and gave me the lowest price possible for a clean excellent trade in. Worst new car dealership I have ever dealt with. I was a prime credit applicant and they just lost a customer and a sell for their shaddy tactics. More

Terrick the salesman was great, Tim the sales manager was great. Excellent experience all the way around. Would shop here again. Everyone was patient and treated me like I was in charge and not the dealershi great. Excellent experience all the way around. Would shop here again. Everyone was patient and treated me like I was in charge and not the dealership. More

Replaced transmission. Done a great job replacing transmission under extened warranty. Hassle free. Great service and the transmission was repaired short length of time. I Done a great job replacing transmission under extened warranty. Hassle free. Great service and the transmission was repaired short length of time. I would definety take back for service More