Johnson City Nissan

PLEASE READ BEFORE YOU BUY!!! I went to Tri-Cities Nissan on 3-12-14 to find out what was wrong with my car... They charged me $97 to diagnose my car problems and it took about 15- I went to Tri-Cities Nissan on 3-12-14 to find out what was wrong with my car... They charged me $97 to diagnose my car problems and it took about 15-30 minutes. When they were done, the paper said the following: "Gas Tank Leaking", "Tank Very Rusty" also said "REPLACE TANK AND RE-TEST"... They wanted to charge me $2000.00 to fix and then tried to sell me a car cause "Your car is not worth fixing" they said... I denied service cause I don't have $2000 to spend on 1 part. 3 weeks later I went back for a $97 refund cause they mis-diagnosed my car (It was a Mass Air Flow Sensor-$80) and I just got a HUGE argument from the Service manager. At the end of it all he just THREW the papers at me and told me to "Have a nice day"... He made me feel like I was stupid and wouldn't help in any way and it was VERY embarrassing... I never got my $97 back, I'll never go back and recommend NO ONE EVER DOES!!! I'll be going to the Nissan dealer in bristol from now on. (BILL GATTON NISSAN - 235 CENTURY BLVD BRISTOL, TN 37620 - 423-989-6700) Thanks for reading... More

(November-2010) While visiting the area from NY(as I frequently do), I recently purchased a vehicle from TriCities Nissan in Johnson City, Tenn, ... The staff/representatives were very professional, cou frequently do), I recently purchased a vehicle from TriCities Nissan in Johnson City, Tenn, ... The staff/representatives were very professional, courteous and accomodating; very fair & reasonable sales too! I highly recommend TriCities Nissan in Johnson City, TN, to all auto-seekers and have encouraged area friends/relatives/acquaintances to consider TriCities Nissan Dealership first & foremost when considering a vehicle purchase. I especially want to express my appreciation & gratitude to the staff representaives that I had met & dealt with during my customer transaction - Kacey H., Heather S., Tony F. & Hunter K. - all treated me with the utmost customer respect & ensured my customer satisfaction. Thank you! Jeffrey ================================================================ (June-2012) I have since purchased a 2nd vehicle from TricCities Nissan (Johnson City, TN) recently; traveling all the way down from NY. As with my previous 1st vehicle purchase from TriCities Nissan a little over a year and a half ago, I must express that the TriCities Nissan staff/representatives were very knowledgeable, attentive, courteous and professional. I HIGHLY recommend TriCities Nissan to anyone seeking to buy either a new or pre-owned vehicle. Very fair & reasonable throughout the purchase transaction... taking the time to answer any & all vehicle questions... the staff goes the extra mile(s) to satisfy the customer's requests and needs. I would like to wholeheartedly thank those that I had direct and/or peripheal contact with during my transaction - Kacey H., Jamie B., Heather S., Anita, April, "Brooklyn" Al, and others whose names I may have momentarily missed. Thank you all for a wonderful purchase transaction! Take care, Jeffrey (from NY) More

These people have not fixed my vehicle and actually had the nerve to hold my vehicle hostage for a $90.00 diagnostic fee. The vehicle is in Warranty and they have had the vehicle 3 times and can't fix a p the nerve to hold my vehicle hostage for a $90.00 diagnostic fee. The vehicle is in Warranty and they have had the vehicle 3 times and can't fix a problem with the key fobs not working. More importantly they are rude and more concerned about getting their money than customer satisfaction. I strongly suggest finding another Nissan Dealer. More