John Lee Nissan

Overall Service review I bought a 2014 Nissan Sentra from this dealership and I had a problem with the transmission or so I thought it was I brought it in to the service dep I bought a 2014 Nissan Sentra from this dealership and I had a problem with the transmission or so I thought it was I brought it in to the service department, where they told me this was normal for a 2014 sentra, I did not know any different because I have never owned a Nissan, it still doesn't shift right to me, but I am not bringing it back in for them to tell me nothing is wrong with it. They didn't have the paperwork ready the day I went to pick my car up after them keeping it a week, they told me they would send me the paperwork and I to this day have never received the paperwork.. Also I found a mark on the middle part of the trunk of the car and took it into the body shop and the gentleman there told me What kind of tree do you park under? I never park under any trees. He told me to bring it back and he would have one of his painters look at it. He made me feel very unwanted.... The same day I purchased my car, my husband and I also helped my daughter buy a 2014 Cube. I have purchased a used vehicle from this dealership also less than 3 years ago. I will never purchase from this dealership again. More

Last used vehicle we will be buying from John Lee Nissan On April 29, 2014, my husband and I purchased a used 2004 Ford F-150 FX4 from John Lee Nissan. The truck had just a little over 100k miles on it but On April 29, 2014, my husband and I purchased a used 2004 Ford F-150 FX4 from John Lee Nissan. The truck had just a little over 100k miles on it but seemed to run great and we were told all of their used vehicles go through rigorous inspection. Here we are 4 months later and have only put 1,980 miles on the truck since we've had it and the transmission is gone! I called the dealership and they offered to run some diagnostics on it for free. After running diagnostics, we were told it was indeed the transmission and it needed to be replaced. The price, we were told to replace, would be $5,200.00, but they would do it for us under the circumstances for around $3,800.00!! We contacted a local transmission shop and the price we were quoted there was quite a bit less than $3800.00! I understand the vehicle was sold "as is" but for the purchase to be less than 6 months ago and for us to have only put 1,900 miles on it, I feel like the transmission should have been replaced by them at no cost! This is the third vehicle we have purchased from John Lee and it is now the last vehicle. More

service reveiw My wife and I bought her Juke online threw JohnLee was very happy with the process,recenty had a recall on timing chain, they wergreat about everythi My wife and I bought her Juke online threw JohnLee was very happy with the process,recenty had a recall on timing chain, they wergreat about everything.would and will do business with them. More

Service Review I purchased my Nissan on December 31, 2013. I always service any car I own or lease at the times I am supposed to. I have had excellent service ever I purchased my Nissan on December 31, 2013. I always service any car I own or lease at the times I am supposed to. I have had excellent service every time I have had my vehicle serviced. I could not recommend John Lee Nissan any higher. The people are friendly, they are quick and efficient. I have worked with many service people, but most recently with Ronnie Golden. He is an Excellent + Serviceman. I have been doing business with them for many years. You can't go wrong with John Lee Nissan/Mazda! More

For Servive To My 36 Month Checkup Receive Excellent service every time I visit The Dealership. Always leave satisfied with the service. The service manager came arround and spoke wi Receive Excellent service every time I visit The Dealership. Always leave satisfied with the service. The service manager came arround and spoke with al who were geting Vehicles serviced The Service Manager Rick Farmer come arrround and spoke with all the customers that were having their vehicles serviced. That really impressed all ove the customers. that really impressedme. More

Great service, good prices Took my Nissan truck in for an oil change and tire rotation. Was able to use a coupon on the service and took a little more off from my rewards point Took my Nissan truck in for an oil change and tire rotation. Was able to use a coupon on the service and took a little more off from my rewards points. This type of system will keep me as a customer! More

I love my 2013 Nissan Altima When you arrive at most dealerships , you are attacked. When i arrived at JLNM I was approached not attcked. They gave me time to look around without When you arrive at most dealerships , you are attacked. When i arrived at JLNM I was approached not attcked. They gave me time to look around without any help and then were there for me as soon as I needed them . They went above and. Beyond !! More

amy ehrichs Went to john lee nissan to find a neq or used nissan juke. Lauren helped me to find just what I was looking for! She also referred to me a very useful Went to john lee nissan to find a neq or used nissan juke. Lauren helped me to find just what I was looking for! She also referred to me a very useful and informative salesman. I found the exact car I wanted but my circumstances changed so purchase was not made but I was so ready for my new car. More

Great Experience! I bought a new Juke a couple of months ago and everyone I dealt with from Tonia Silas in the internet department, my salesman, Troye Cook and James Ma I bought a new Juke a couple of months ago and everyone I dealt with from Tonia Silas in the internet department, my salesman, Troye Cook and James Mack in finance were professional and made the entire process enjoyable! More

Great experience After looking online at the dealership's inventory, I found exactly what I was looking for and decided to swing by and speak with a salesperson. Laure After looking online at the dealership's inventory, I found exactly what I was looking for and decided to swing by and speak with a salesperson. Lauren Newton was very professional and welcoming. She greeted me outside (in July mind you) with a big smile on the date of my appointment. I later met with Ed Moriarty who was extremely friendly and knowledgeable. It's rare these days for me to find an auto salesman who actually knows the products he sells in any real detail, but Ed seemed to know the car as well as I did. He went above and beyond to work out the perfect deal for me, and is always happy to have my car run thru the wash any time I stop by. I wholeheartedly recommend this dealership to all my friends and family when car shopping because of employees like Lauren and Ed! More