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John L Sullivan's Roseville Kia

Roseville, CA

3.4
549 Reviews

780 Automall Drive

Roseville, CA

95661

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549 Reviews of John L Sullivan's Roseville Kia

April 27, 2018

Amazing Management great service and awesome people. always reliable upfront customer awareness and fair . they help me when they didn't have to go the extra mile but Je More

by ALPHENE69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Billman, Lance Stuart
Apr 30, 2018 -

John L Sullivan's Roseville Kia responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

April 27, 2018

Great Customer service The staff were very friendly. They took the time and worked numbers with us to make sure we were getting exactly what we wanted. Highly reccommend More

by Samantha5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Manzano, Robert Danner, Ken Dennis
April 26, 2018

Employee's are very friendly, helpful and courteous Everyone steps up to help and make sure you are comfortable and they are willing to answer all your questions!! Looking forward to going back!! More

by Sherry Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antino S, Isaiah Surface, Robert Danner, Jeff Billman
Apr 27, 2018 -

John L Sullivan's Roseville Kia responded

Sherry Lou, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

April 26, 2018

Awesome Dealership Very professional and knowledgeable team. Dedicated to providing the opportunity to achieve the purchase of your new vehicle. Service with integrity More

by gandolfothegreat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Duvall, Sergio Chavez, Adrian Sanchez
Apr 27, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

April 26, 2018

Love my Kia Optima Hybrid Plug In!! I had a very positive non0stressful experience. Sergio was a lot of fun and made myself and my son laugh often and feel very comfortable. It was lik More

by POOKIESUE73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Chavez, Chad Svoboda, Jeff Billman
Apr 27, 2018 -

John L Sullivan's Roseville Kia responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

April 26, 2018

Great deals on Kias! I am loving my brand new Optima Hybrid and the payments are not breaking the bank. The salesmen are all friendly and very helpful and they take the pa More

by raiderep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Chavez, Rich Blackburn, Robert Danner, Adrian Sanchez
Apr 27, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

April 26, 2018

Good service; been here for many years but The service personnel was great her name was Cristen(sp?). She told me I had a recall for Sa300a ( turbo line). I was unaware of it and she explained More

by PatrickT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristen(sp?)
Apr 27, 2018 -

John L Sullivan's Roseville Kia responded

Patrick, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your issue. We hope to talk with you soon. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

April 26, 2018

Perfect. No hassle Straight forward Worked hard to get me what I wanted within my budget Very friendly and had grat customer service Very patient with me b More

by anthonyabraham22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Blackburn, Adrian Sanchez
Apr 27, 2018 -

John L Sullivan's Roseville Kia responded

Anthony, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

April 23, 2018

Miguel is great MIguel was very helpful and did not pressure us in any way. The process was much quicker than with other vehicles we have purchased in the past. The More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Manzano
Apr 24, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

April 17, 2018

Fun car buying experience Rich Blackburn and Joe Duvall were both AMAZING to work with! I came in with a friend to purchase a car for her and ended up back the very next day to More

by mrs82nd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Duvall - also rated excellent, Rich Blackburn
Apr 18, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000