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John L Sullivan's Roseville Kia

Roseville, CA

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549 Reviews

780 Automall Drive

Roseville, CA

95661

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549 Reviews of John L Sullivan's Roseville Kia

May 21, 2018

Awesome Dealership John L Sullivan is awesome. He takes care of his clients from beginning to end of a sale. He feeds you and offers conversation to help keep you calm d More

by efmundellmccoll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in finance, Isaiah Surface, Jeff Billman
May 22, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

May 20, 2018

Auto Mall Kia Sorento Excellent customer service! Justin is a sales associate who focuses on helping customers getting a car that meet their needs. He is also attentive, fr More

by 88@utoMall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Rodriguez
May 22, 2018 -

John L Sullivan's Roseville Kia responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Justin assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

May 19, 2018

Buy a Kia Jonathan Bravo was awesome. Very friendly and patient.. I would refer my friends, family and loved ones to Kia. Overall it was a great, easy experienc More

by niki38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bravo
May 22, 2018 -

John L Sullivan's Roseville Kia responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

May 19, 2018

Fast, friendly and full of knowledge The service center was amazing!! Unlike your salesman and financial center as I still do not know who to make my payment too or what!!!!! More

by LAKINGS2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Manzano, Chad Svoboda, Nick McKnight, Adrian Sanchez
May 22, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

May 18, 2018

multi-point inspection In for oil change, tire rotation, general inspection. arrived on time. Ken filled out paperwork, sent me to the waiting room. There you can have co More

by gaylembear1
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Dennis
May 22, 2018 -

John L Sullivan's Roseville Kia responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

May 16, 2018

great service I showed up early to my appointment and the dealership was able accommodate me! Service was reasonably priced, and of course my service representativ More

by wwwhitford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kirsten gambett
May 22, 2018 -

John L Sullivan's Roseville Kia responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

May 16, 2018

Had the Soul we were looking for! They had exactly the car that we were looking for and did not try to talk us into anything else. Overall a great car buying experience. More

by Sydney Bate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Duvall, Matthew Henneberry, Antonio Salas, Lance Stuart
May 22, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for the great review, Sydney. Please come visit us if you need anything else, be it service or sales. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

May 15, 2018

Excellent experience! I bought my wife her first brand new car on mother's day and she couldn't be happier.Our sales consultant Chris Grossi is the best car salesman that I More

by Christopher Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Duvall, Chris Grossi, Antonio Salas, Jeff Billman
May 22, 2018 -

John L Sullivan's Roseville Kia responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

May 14, 2018

Ask for Sergio Chavez I highly recommend Sergio Chavez, it was a no pressure purchase at Roseville Kia. Love my Niro EX and looking forward to the gas savings! More

by Jeanabeanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Chavez
May 22, 2018 -

John L Sullivan's Roseville Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

May 14, 2018

Great service ! Thank very much! I appreciate the great customer service. The waiting area is always clean and my car is done with in a timely manner. More

by olsontammy07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Blackburn
May 22, 2018 -

John L Sullivan's Roseville Kia responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Billman - Sales Manager - jeffb@rosevillekia.com - (916) 783-1000

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