John L Sullivan's Roseville Kia
Roseville, CA
Filter Reviews by Keyword
By Type
549 Reviews of John L Sullivan's Roseville Kia
Excellent and exciting My experience at Roseville Kia was very good. From beginning to end I felt listen to, attended to and special. From the sales associate, sales manager My experience at Roseville Kia was very good. From beginning to end I felt listen to, attended to and special. From the sales associate, sales manager, finance manager and CSI representative, everything turned out exactly the way I wanted it to. More
Very helpful sales staff Vinny and Veto were very helpful and very pleasant to do business with. We would highly recommend them to everyone we know. Joe D in finance was a ple Vinny and Veto were very helpful and very pleasant to do business with. We would highly recommend them to everyone we know. Joe D in finance was a pleasure to deal with also. More
Not PUshy We knew what we wanted, and did not feel pressure to buy what we did not want, they were able to locate the car we were looking for easily. We knew what we wanted, and did not feel pressure to buy what we did not want, they were able to locate the car we were looking for easily. More
My service adviser was so kind and helpful! My service adviser was absolutely amazing. He helped me within 30 seconds of pulling into the service drive and got into the system very quickly. My c My service adviser was absolutely amazing. He helped me within 30 seconds of pulling into the service drive and got into the system very quickly. My car was also ready very fast. More
Ckean, professional Very nice facility. When I had to bring it back to replace a seat cover they couldn’t repair ( torn) they offered me a rental. Would have been better Very nice facility. When I had to bring it back to replace a seat cover they couldn’t repair ( torn) they offered me a rental. Would have been better if one car had handled it from start to finish. Seems like whoever is available handles your problem at time, which leads to a lot of searching for paperwork and giving background to multiple csr’s. More
Exelent experience. Everything was amazing. I got the exact car I was looking for with no hassle. Rich was wonderful to work with. Thanks so much. It was a pleasure. Everything was amazing. I got the exact car I was looking for with no hassle. Rich was wonderful to work with. Thanks so much. It was a pleasure. More
Good experience Took them 3 days to figure out the problem with the AC on my new car because it wasn’t registering in the computer but they kept testing and working w Took them 3 days to figure out the problem with the AC on my new car because it wasn’t registering in the computer but they kept testing and working with the manufacturer until they figured it out and solved the problem. They provided me a rental car at no cost to minimize the inconvenience. They didn’t usually call with updates when they said they would because they were busy with volume but when I called they always had a reasonable update. More
oil change,check in for car was quick service department employees were very polite clean waiting area comfortable chairs restrooms close by and were clean . TV to watch served donuts service department employees were very polite clean waiting area comfortable chairs restrooms close by and were clean . TV to watch served donuts and coffee. service rep told me in person my car was ready .very knowledgeable service rep also washed my car. More
Always geat service Always get great and quick service, service people are always very friendly and knowledgeable. We never have to wait long to be helped. I’d recommend Always get great and quick service, service people are always very friendly and knowledgeable. We never have to wait long to be helped. I’d recommend Kia to anyone More
It took shorter time They handle the return of mr rental car and saving my garage door opener. Still waiting for car mats. Held the dome payment for 18 days They handle the return of mr rental car and saving my garage door opener. Still waiting for car mats. Held the dome payment for 18 days More