John Hiester Chrysler Dodge Jeep Ram

Great car buying experience at this dealership! Darrin was professional and knowledgeable, and so nice to work with - and Scott in financing was excellent as well. Everything was explained thorough Darrin was professional and knowledgeable, and so nice to work with - and Scott in financing was excellent as well. Everything was explained thoroughly and they made getting our new car easy and fun. Thank you! More

The service we received from the Service Department was horrible. It took 3.5 days to have a battery replaced. There was no communication and couldn’t get anyone on the phone. When we picked up the vehicle horrible. It took 3.5 days to have a battery replaced. There was no communication and couldn’t get anyone on the phone. When we picked up the vehicle, we heard one of the service advisors tell another employee that he had dealt with “crazies” all day. No one directed me to my vehicle and I had to wonder around the lot until a salesman offered to help. Also when I paid there were two identical invoices with different amounts, the clerk couldn’t explain why the same service didn’t have the same cost. They have a beautiful new facility but the customer experience was horrible. More

I have been using John Heister for several years. They have always been courteous and prompt. I did have a small issue on this last visit. Shoe marks and grease on the carpet. I returned home and fou They have always been courteous and prompt. I did have a small issue on this last visit. Shoe marks and grease on the carpet. I returned home and found the spots were hard to remove. Used some mineral spirits to clean off of the plastic door panel and rocker panel. Called the dealership and left a voicemail for my customer advocate Matthew. No response from him so far. More

Bought multiple cars from this dealership and always had great service. Zach was knowledgeable, informative, and patient. Darren has always been great also. Mopar is the way to go for the best quality ri great service. Zach was knowledgeable, informative, and patient. Darren has always been great also. Mopar is the way to go for the best quality ride! By far the most up to date, comfortable, stylish, tough, fast vehicle out there within the price range. More

Great service, excellent people. They addressed and fixed the problem with my car. Will return there again. They addressed and fixed the problem with my car. Will return there again. More

Went to get oil changed in Express Oil change service and was told 1.5 hour wait to just get started on my truck. That isn't what express means to me. Just saying was told 1.5 hour wait to just get started on my truck. That isn't what express means to me. Just saying More

Dave my service advisor was very helpful. Got real time update on my vehicle. Very pleasant to work with. Got real time update on my vehicle. Very pleasant to work with. More

Our salesman, Patrick, provided exceptional customer service. Worked with us to get into a new truck! Josh was very receptive of our needs. Finance was quick and easy. Thank you, we recommend John Hies service. Worked with us to get into a new truck! Josh was very receptive of our needs. Finance was quick and easy. Thank you, we recommend John Hiester to everyone. Well definitely be going back! More