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John Hiester Chrysler Dodge Jeep Ram

Lillington, NC

4.4
357 Reviews

940 N Main St

Lillington, NC

27546

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357 Reviews of John Hiester Chrysler Dodge Jeep Ram

April 20, 2023

The dealership’s service department is extremely capable with regard to the work done on the vehicle. The new service entrance has a few customer service issues. More

by akarakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady handling the payment is awesome
April 18, 2023

Outstanding customer service. They were able to squeeze me in without an appointment, and still get me in and out quickly. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone was friendly
April 16, 2023

I was greeted my the time I drove up by the service department. The took me inside and made me comfortable. My Jeep was checked out and everything was okay. I was given lessons on how to use different More

by Jean Ryals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick McGill, a lady in the service department name Marty.
March 25, 2023

The man did my service on my car. I recommend him for my next visit to service my car. The technician Mr Kyle Martin More

by Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Kyle Martin
March 22, 2023

The sales person Zach was great. Josh the manager was great too. Only negative is the car was not detailed. And the oil was empty! More

by rbnkrb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach, Josh
March 21, 2023

This dealership has one of the best, customer service. The staff is very friendly, and talks to you, like they have known you for years. Communication is on point. They update you as they are fixing your More

by maryardner
Recommend Dealer
Yes
Employees Worked With
My Driver that took me to my house..
March 10, 2023

Service department does not do a good job. Had to have a tire and rim replaced. They missed putting the valve Sim cover back on did not put my stay at my spare tire and parts up correctly and More

by Hmw7742
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin
March 09, 2023

Entire sales and financing staff was courteous and professional. They provided us with all of the recourses without any pressures. More

by davidchapman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Graff
March 08, 2023

As soon as we arrived they took the vehicle in we waited about 45 minutes that wasn’t bad for an oil change. tire rotation and check for brakes. We plan on coming back in to do the brakes. More

by Tom
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Melissa coats, young man
March 06, 2023

Awesome service each and every visit. Thanks guys, you're always attentive and welcoming from hello More

by SHADOW
Recommend Dealer
Yes
Employees Worked With
Tyler and William
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