Joey Accardi Chrysler, Dodge, Jeep, Ram

Terrible Experience I was recommended by the owner to meet a salesperson who was great and sold me a 2016 Chrysler 200. The electronic emergency brake suddenly began comi I was recommended by the owner to meet a salesperson who was great and sold me a 2016 Chrysler 200. The electronic emergency brake suddenly began coming on by itself while driving. The key fobs opened every door but the driver's side. When we took it in we were told the car needed an oil change (it was no where close to needing one) and that is why the emergency brake came on by itself. The key fob had a short and it was fixed. However, both key fobs could have a short at the same time? Took car back finally fixed door issue with new internal component in driver's door. This is only the beginning folks!! We were told to drive the car at our own risk! Service tech was wonderful trying to help but here is our experience: Week of March 23-30, 2019 Emergency brake engaged on its own immediately shutting entire car off on the road Brake engaged on its own again the next day in almost the same road location. Car lost all power again. Took car to service department of dealership they said it was because car was low on oil and performed an oil change. They said brake would engage and shut down car if oil was low. They tried to tell us this was normal. Week of October 25-31, 2019 Emergency brake engages again with our 18 year old daughter driving the car. Immediately the car loses all power. Again service department says needs an oil change and performs one Told to drive car at, "Our own risk". December 27, 2019 Take car to Joey Accardi service department due to safety concerns Jim Collins, new service technician, is apprised of previous complaints Informs us we needed a new engine to solve the issue and it will take approximately 1 week Spoke to General Manager, Jim Collins Sr., who said he would contact me after the holidays End of January/Beginning of February Car was returned with new engine and over heats on the way home. Car overheats on the next day when attempting to drive to dealership February 23rd- after several messages left for Mr. Accardi and the General Manager and no return call a letter was left for Mr. Accardi asking to contact me to discuss these issues Received a call from the service technician, Jim Collins the next morning Week of February 17, 2019 Car was "fixed" While driving off the lot noticed a crack in the windshield of the car Dealer said they would replace and placed order for new windshield. On the way home noticed battery voltage was low. Called dealer to inform Week of March 1, 2019 Battery voltage lower Replaced battery with independent mechanic Week of March 12,2019 Power steering shuts down and then entire car in the middle of the road Car towed to dealership- suggest to check alternator due to a new battery being installed 5 days ago and voltage was still low Week of March 19, 2019 Informed that it was a bad cell in the battery, battery was 1 week old. Had same issue with previous battery Week of March 25, 2019 Informed that it was the alternator and an additional part. April 1, 2020 Needs repair $612.04 alternator $100 labor PCM will be covered under powertrain warranty Will not buy car back from us. We can trade it in and buy another car from them. This is the worst!! I will never buy a Chrysler again. Really disgusted. Over the course of these events messages have been left for the owner and managers. NEVER GOT A CALL BACK. STILL WAITING!!! More

I just walked into the store to look at the new limited 1500 truck, the salesmen would not greet me. I went out of my way to get a salesmen and he would not let me test drive a truck nor even look at the t 1500 truck, the salesmen would not greet me. I went out of my way to get a salesmen and he would not let me test drive a truck nor even look at the truck I was ready to buy. I had cash in hand ready to go. Very unprofessional and disappointing. More

Oil change Vic is the best service associate you have at that location happy to see him back he's always friendly yet professional and diligent thank you Vic Vic is the best service associate you have at that location happy to see him back he's always friendly yet professional and diligent thank you Vic More

Great service! Amazing team. Had the pleasure to work with Richard Bernas who made sure I get what I am looking for! I highly recommend this place. with Richard Bernas who made sure I get what I am looking for! I highly recommend this place. More

Service advisor was awesomeThey took care of all my Service advisor was awesome They took care of all my issues and kept me informed along the way Could have not been more satisfied with the exper Service advisor was awesome They took care of all my issues and kept me informed along the way Could have not been more satisfied with the experience More

I was coming in to town from TAMPA and they had The Ram truck I was looking at all ready to go. Made it easy to shop online from a distance. truck I was looking at all ready to go. Made it easy to shop online from a distance. More

I NEEDED transportation because I involved in an accident, my car was totaled, I was devastated, I learned through the DCFCU about the 3 day car sale. The car salesman was great from the start, Mr. accident, my car was totaled, I was devastated, I learned through the DCFCU about the 3 day car sale. The car salesman was great from the start, Mr. Joey Accardi was very patient with me, this was my first time purchasing a vehicle ever. Everyone involved with the sale was very helpful, thank you sooo much, I’m enjoying my vehicle, Bless you all More

Fast and friendly and cheaper then tireplus. Was in and out in less then a hour on a Saturday. Top notch dealership. They are my go to people out in less then a hour on a Saturday. Top notch dealership. They are my go to people More

Good service team First, this dealer gave me a good deal on my 2015 Grand Caravan, Then, they have performed several major warranty services for me, including new Nav/S First, this dealer gave me a good deal on my 2015 Grand Caravan, Then, they have performed several major warranty services for me, including new Nav/Stereo and most recently new transmission. They are not quick, but they do good work. I will definitely give them my future business More

Great service, my Jeep is kept running great. I always have a loaner available and he waiting room is clean, cool and has good coffee. have a loaner available and he waiting room is clean, cool and has good coffee. More