Joey Accardi Chrysler, Dodge, Jeep, Ram

I had my 2020 Durango towed in June 12th after the motor was flooded and needed to be replaced. Insurance approved the estimate in 5 days and accardi had the check 2 days later. NO communication impossible was flooded and needed to be replaced. Insurance approved the estimate in 5 days and accardi had the check 2 days later. NO communication impossible to get someone to call back, text, email i tried them all. I physically had to go to the dealership just to find out what was going on. I did not get my Durango back until August 2nd. and when they finally said it was ready the ticket was closed out on the 31st of July. They held my vehicle to make numbers at the end of the month. They jerked me around for seven weeks. They Suck More

Stay away from this place. I purchased a car online from them. I never went to the dealership.If you purchased a car that was used check to see if they gave you a vehicle histo I purchased a car online from them. I never went to the dealership.If you purchased a car that was used check to see if they gave you a vehicle history report.They NEVER disclosed to me that car was owned by a rental car company. The car has so many mechanical problems. They refused to take the car back the day it was delivered to me. They knew the problems the car had. They never gave me any of my paperwork. The salesman was Michael. Little scammer. That is a violation of statute 501. They forged documents on me. They changed the installment agreement that was sent to the bank adding more fees.I filed several complaints and now I am going to arbitration with them. It has been a year. Now,after a year of fighting and the stress they have caused me they offered me $2,500 which is an insult. It will cost me $2,000 to fix the car plus the car should have been a much lower price being owned by a rental car company and in an accident. If you have been scammed by them email me. Lets file a multiple suit and expose this place. elisab0822@gmail.com I have a lawyer who is taking the case on contingency. More

Great buying experience! Great buying experience! Great buying experience! Great buying experience! Great buying experience! Great buying experience! Great buying experience! Great buying experience! Great buying experience! More

Excellent service salesman was right on a dime. I management was incredible. Would tell family and friends to buy from you guys. I management was incredible. Would tell family and friends to buy from you guys. More

Had a great experience buying a car for my Daughter who is in college in the Pompano area. Showed up later in the evening and worked out a good price and trade in with Ivan. He was a super helpful salesm is in college in the Pompano area. Showed up later in the evening and worked out a good price and trade in with Ivan. He was a super helpful salesman. He stayed late with the finance guy to get the deal done. Great experience overall More

Very friendly, up front, willing to deal, very clean , awesome cars, I felt like a kid with all these hot wheels I could actually drive. awesome cars, I felt like a kid with all these hot wheels I could actually drive. More

just now NEW Joey Acardi has had my Chrysler Van for 7 months in the service department. Everytime we call we are given the run around. We've asked to speak with the General Manager and he will not even c months in the service department. Everytime we call we are given the run around. We've asked to speak with the General Manager and he will not even come to the phone. I am on disability and have been without my van for the entire 7 months. The van has been left outside with the windows down which caused leaves and debris to get inside and the humidity is ruining the interior. At some point they moved the vehicle and somehow the tire was flat but they drove it anyway with a flat tire! Whatever you do be very leary of this shotty place . More

Manager Morgan was great he helped so much and he made the deal happen I recommend this place the deal happen I recommend this place More

How is it acceptable that a service department doesn't answer the phone and the text msg service they send when you drop your car off is a wrong number? You call the main number and explain you can't get answer the phone and the text msg service they send when you drop your car off is a wrong number? You call the main number and explain you can't get answers from anyone, and they transfer you to a department that doesn't answer! Is this what customer service looks like now? I have been a customer for 20-plus years; this is deplorable service! I'm amazed they are still open! They hired a new service director and then fired him because he wanted to make changes and actually provide service. More

Their service department has 1 technician. ONE! For a dealership this size you’d think there’d be more. Anyway, I had my car towed in, spent $780 to get it fixed. As I’m leaving the lot, they ONE! For a dealership this size you’d think there’d be more. Anyway, I had my car towed in, spent $780 to get it fixed. As I’m leaving the lot, they told me the check engine light (which was not on when I dropped it off) would go off after 50 miles… 300 miles later it’s still on. Additionally I realize the horn is also not working. Dropped my car back off on Sunday & was assured they’d get it to the next day. By Tuesday I left 5 messages to get an update, no one called me back. Wednesday same thing. Thursday same thing! By Friday I drove up there and the service advisor Dane Walker said it’s being looked at now and should be done by end of day. Around 330pm Friday, Dane calls and say everything is fine, the car is safe to drive. The horn should be working, they checked it twice, but another issue was discovered and now they have to order a part… so the check engine light will still be on. I come pick up the car, order the part and drive off the lot. Two miles later I discover the horn still doesn’t work. I turn around and drive back to the dealership! I tell Dane the horn doesn’t work, he nonchalantly says it “was working when we tried it.” Dude really?! It was working an hour ago for you all but it’s magically not working for me now??? While I should have called him a liar- I simply say, “how can I trust that my car is safe to drive like you told me it was- when the very issue you said was fixed, in fact wasn’t?!” He just stares at me. I ask when the service tech will be in on Saturday, he tells me to come back in the morning around 9. I’ve been without my truck for over a week and no one can even tell me what they did or did not fix. Now, not only am I nervous about driving my truck, I don’t know if these people are even competent enough to fix it. So when I go in Saturday to see the tech, I will be asking to speak to the GM- this is ridiculous!! Stay tune! More