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Joe Machens Capital City Ford
Jefferson City, MO
8,421 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 8,421 reviews
June 21, 2026
Disappointed with how the dealership treats appointments The service managers brush off persons who have service appointments. Don't listen to individuals. The service managers brush off persons who have service appointments. Don't listen to individuals. More
by MYTINMANSHEART
Verified CustomerEmployees Worked With
Michael
June 21, 2026
They make the car buying experience easy and hassle free. Even close to closing time. Even close to closing time. More
by btgrlg2990
June 21, 2026
Bought a truck, 8 days later had a check engine light come on. Took it to the dealership to be told the $250 knock sensor that was bad they were not going to fix. come on. Took it to the dealership to be told the $250 knock sensor that was bad they were not going to fix. More
by leviold89
June 20, 2026
Friendly Well service department workers are very friendly Sales people kinda snooty especially the one that sold me my bronco he acts if though he dont remember me Like who could forget me ?? friendly Sales people kinda snooty especially the one that sold me my bronco he acts if though he dont remember me Like who could forget me ?? More
by SNOOZE490
June 20, 2026
I was kept informed and updated on the progress. I've had no issues with my vehicle. The service was prompt and on time. Everyone was professional. I've had no issues with my vehicle. The service was prompt and on time. Everyone was professional. More
by Me.Krause
Employees Worked With
Allison. She was great.
June 20, 2026
Its always better to not promise to have a specific vehicle at the dealership on a specific date and get it there early than to promise a vehicle on a specific date and be late several days with the de vehicle at the dealership on a specific date and get it there early than to promise a vehicle on a specific date and be late several days with the delivery. More
by jack970854
June 19, 2026
They don't fix the problem of the recall Just say everything is ok and no fix the issue with the reverse cámara everything is ok and no fix the issue with the reverse cámara More
by pichardosergio25
Employees Worked With
Idk , they don't fix the problem of the recall ??????????????
June 19, 2026
Needed some tires mounted and Michael took care of me great! Another great experience at Machens Capital City! great! Another great experience at Machens Capital City! More
by sfdsteve74
June 19, 2026
Mike was awesome and found me a great vehicle quickly. He was very kind and accomodating. He was very kind and accomodating. More
by KAYLEIGH_ROGERS14
June 16, 2026
Did there job in a timely manner! On time was very informative about what they were doing! On time was very informative about what they were doing! More
by Welcome2060
