Joe Cooper Ford - Yukon

Bought an Explorer with factory warranty still on it, had small issue, took in once appointment was scheduled, was 230 miles over warranty miles (60,000 had 60230), techs eluded that should be covered from w small issue, took in once appointment was scheduled, was 230 miles over warranty miles (60,000 had 60230), techs eluded that should be covered from warranty or extended warranty, now we are 45 days from bringing it in and neither are "warrantable" issues and they want $9,000 for a new motor. Service Department failed numerous times to return phone calls to keep me in the loop. I will be going to get my car to take elsewhere for the same work, $2,000 less and it has a better guarantee than they have for their motor. Now they expect me to pay $1,700 in labor charges. Overall would never recommend for anything related to cars. Poor customer service and willingness to help out on situation to make correct. Didn't buy a used car 14 months ago with intention to have to put a new motor in it. Also complained about me changing my own oil in it and not having their techs do it. More

I have never been more disappointed. I have been taking my car here for years and even had family going here for the same. Took my truck in for routine maintenance and to get a sunroof leaking issue fixed. my car here for years and even had family going here for the same. Took my truck in for routine maintenance and to get a sunroof leaking issue fixed. Walked away with a completely busted sunroof that now doesn't keep water out or work at all for that matter. Will cost me $3000 to fix it. I also got a false inspection that said my brakes were at 80% when they were at 30%. The service manager Don tried hard to fix the problem, but at that point I was done. I cant trust a place that lies to me, and potentially put my family's safety at risk. Getting rid of the car, and going to another dealer from now on. I will NEVER go back. More

Joe Cooper ford of Yukon ok’s sales person Victor Cervantes was very knowledgeable about the cars we inquired about. Victor was very nice and helpful. Cervantes was very knowledgeable about the cars we inquired about. Victor was very nice and helpful. More

Another great experience buying a vehicle at Joe Cooper. Homer and Stan took great care of us. We really like the 2021 Explorer. Thank you. Homer and Stan took great care of us. We really like the 2021 Explorer. Thank you. More

Nice relaxed pace to shop. Got all the info needed to make my decision. All employees friendly and helpful. Willing to try and find better finance rate. make my decision. All employees friendly and helpful. Willing to try and find better finance rate. More

Joe Cooper Ford great customer service. Went above and beyond for us. Best car buying experience we have ever had! Will recommend to everyone we know. beyond for us. Best car buying experience we have ever had! Will recommend to everyone we know. More

Andrea Robertson made the process very smooth and did a great job getting everything in place to close the sale and set the terms along with the Joe Cooper Yukon team! great job getting everything in place to close the sale and set the terms along with the Joe Cooper Yukon team! More

I feel very fortunate in getting Dusty Loftin as my sales consultant. Dusty was very professional and accommodating. A no hassle experience. I first negotiated for a highly discounted 2020 F150, and ended up consultant. Dusty was very professional and accommodating. A no hassle experience. I first negotiated for a highly discounted 2020 F150, and ended up buying a 2021 F150 Platinum. Employees like Dusty Loftin, sales, and Terry Jones, finance is the reason I keep coming back to Joe Cooper Ford. Bill Brown More

Psa 1:1 Blessed is the man who has not walked in the counsel of the ungodly, and has not stood in the way of sinners, and has not sat in the seat of the scornful. Psa 1:2 But his delight is only in t counsel of the ungodly, and has not stood in the way of sinners, and has not sat in the seat of the scornful. Psa 1:2 But his delight is only in the Law of Jehovah; and in His Law he meditates day and night. Psa 1:3 And he shall be like a tree planted by the rivulets of water that brings forth its fruit in its seasons, and its leaf shall not wither, and all which he does shall be blessed. More

Joe Cooper Ford really makes it easy to give a 5 star rating. From sales to finance, the whole process is pretty much stress free. Being on a first name basis with everyone involved makes you feel at eas rating. From sales to finance, the whole process is pretty much stress free. Being on a first name basis with everyone involved makes you feel at ease with no pressure. As long as there’s a Joe Cooper dealership in town that’s where I’ll be taking my business. More