Joe Cooper Ford - Yukon

Service They took good care of my car service, oil change and tire rotation in a timely and efficient way. Thank you very, very much. I appreciate it. They took good care of my car service, oil change and tire rotation in a timely and efficient way. Thank you very, very much. I appreciate it. More

Deceptive Overall service dept. is great 5 stars. Trying to get a loaner car takes 4-5 weeks. Of course sales and loan staff assured us loaners were readily a Overall service dept. is great 5 stars. Trying to get a loaner car takes 4-5 weeks. Of course sales and loan staff assured us loaners were readily available when we bought the car. Very willing in loan dept. to sell us several different extended warranties (at least 5), add to car over 5 grand. 2014 explorer with 47,000 miles shouldn't have much wrong. However many little things soon presented themselves. Not satisfied with this car or dealership because of long waits for loaner and broken or overstated promises. Girl answered phone said loaners weren't offered at this dealer have to be a rental. After much discussion was transferred to service and the list for a loaner was 5 pages long. We'd been on the list for 2 weeks and no one could tell us were we are on the list. Frustrating doesn't not strong enough word. More

Great sales Staff. ! Lourdes. Was very helpful I was taken care of from the very beginning. I may have been difficult but from my sales lady Lourdes and the sales Mgr Luis. I never felt like the I was taken care of from the very beginning. I may have been difficult but from my sales lady Lourdes and the sales Mgr Luis. I never felt like the deal was not going to happen. When Joe Cooper says “he won’t be beat”. He is speaking the truth. I had already been shopping for 6 weeks and comparing prices. And it always brought me back to Joe Cooper in Yukon. More

Recall Sean made it a easy process Always have a great experience with Joe Cooper Auto. Whether it’s sales or service it’s always great Sean made it a easy process Always have a great experience with Joe Cooper Auto. Whether it’s sales or service it’s always great More

Good and friendly service Tim our sells person was very nice and kept us informed of everything that was going on. He did everthing to help get the payments where we needed the Tim our sells person was very nice and kept us informed of everything that was going on. He did everthing to help get the payments where we needed them very happy with him. More

First time car buyer First car I bought for my wife here. Tim Mcdaniel helped us, explained, listened, any questions we had he answered, Will absolutely buy my future car First car I bought for my wife here. Tim Mcdaniel helped us, explained, listened, any questions we had he answered, Will absolutely buy my future cars here More

Quick and easy. Can’t beat “The Works”. Oil change, tire rotation, inspection, car wash, etc. Friendly staff and comfortable waiting area. In and out, quick and eas Can’t beat “The Works”. Oil change, tire rotation, inspection, car wash, etc. Friendly staff and comfortable waiting area. In and out, quick and easy. More

Best Car Buying Experience No pressure, relaxed atmosphere, quick, professional, knowledgeable. Everything you want, but seldom receive, in a car buying experience. Andrea and t No pressure, relaxed atmosphere, quick, professional, knowledgeable. Everything you want, but seldom receive, in a car buying experience. Andrea and the rest of the team were great. HIGHLY RECOMMEND Joe Cooper Ford. More

Disappointing Second time I’ve made the mistake of using this dealership service center. They do not keep you in the loop of repairs or status. Calling to check on Second time I’ve made the mistake of using this dealership service center. They do not keep you in the loop of repairs or status. Calling to check on your vehicle doesn’t give you any status. Still has a variable of 3 to 4 days. All repairs were not discussed after the completion of the repair. No discussion at all just sign this and the truck is pulled around. The vehicle was in the shop for 9 Days covered in bird droppings and dust. Windows weren’t even wiped off to ensure a customer drives away safely. The lack of respect and talking down/short to customers has now made me realize they will not change their ways. I will be driving further for service just to avoid constant disappointment with blind repairs. When we are in the market for a new vehicle we will be staying as far away as possible from this dealership. More

Exceptional buying experience Tim Mc Daniel was very friendly and helpful in the purchase of our new (used Ford Escape). He was very knowledgeable in explaining how all the bells a Tim Mc Daniel was very friendly and helpful in the purchase of our new (used Ford Escape). He was very knowledgeable in explaining how all the bells and whistles worked. Terry in financing gave us a great package and we were very satisfied with our payment and warranty package. All of the employees at Joe Cooper Ford of Yukon were very friendly and gave us a good buying experience. I highly recommend a stop at this dealership. More