
Joe Cooper Dodge of Yukon
Yukon, OK
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144 Reviews of Joe Cooper Dodge of Yukon
Service department is a joke. Worst customer service I have ever had. And they tried to charge $200 more than the quoted price. 45 minutes later I finally got out. What a nightmar Worst customer service I have ever had. And they tried to charge $200 more than the quoted price. 45 minutes later I finally got out. What a nightmare. Avoid it all costs. More
This is my second review, I still don't have my Challenger that they've had in their shop now since November 17th the first time and I never receive any information on what's wrong with it. I bough Challenger that they've had in their shop now since November 17th the first time and I never receive any information on what's wrong with it. I bought it September 23rd and it had an electrical issue and when I CALL THEM, I keep getting they're waiting on a part. It doesn't take two months to get a part on any car. I had to replace the battery because of the issue draining it at my expense and they can't do their job and fix the car. I'm making monthly payments plus insurance on a vehicle I can't drive and is in their possession. Probably setting in their lot and no one is fixing the problem or working on it. I would never buy a car from this dealership again that can't make an effort to contact their customers. But they don't care they got their money!! Jackie Cooper didn't do business like this and he took care of his customers. More
The most non communicating ordeal I have ever been through. Can’t get in touch with anyone in charge. The worst car buying experience ever!!!! Financing manager was great. They sent my brand new keep through. Can’t get in touch with anyone in charge. The worst car buying experience ever!!!! Financing manager was great. They sent my brand new keep for tiny in comes back broken. Said they would bring me a loner … no show. Now the computer is completely off and still can’t get in touch with a manager!!!!! Would have been better of taking the bus More
Buyer beware! !! Joe Cooper dealerships are crooks. They will doctor a carfax, add % to the loan to make more money. Add money to the extended warranty, add money t !! Joe Cooper dealerships are crooks. They will doctor a carfax, add % to the loan to make more money. Add money to the extended warranty, add money to the GAP Insurance. The dealership inflated the purchase price. By the way, they get you to sign an arbitration agreement. Fraud in Oklahoma voids that agreement, and don't be fooled. You will get more money with a civil suit than in arbitration. The arbitrator is in Joe Cooper pocket. What a corruption going on. More
Won’t return, nor recommend. We had two cars to look into trading. Had my husband not have needed the car badly, we would have walked. Nothing but promises to get you in there, a We had two cars to look into trading. Had my husband not have needed the car badly, we would have walked. Nothing but promises to get you in there, and they are not held up. We tell them what we can afford and the deal they brought was $100 over. We finally got it $50 over our budget. However they did not mention that didn’t include the warranty and gap till we got to finance. So the monthly payments went up $100 again. And when told they would work in the deal of TT&T so that our transition to a new car was affordable for our one income family, they backed out after saying they had to give us other deals. That should have never been taken away. They made deals by taking away from the customer. Which is disheartening and unprofessional to say the least. When we asked about the trade for our other car, we were told that they base it off KKB before in text. That is not true. My car values $7-8k in fair condition at minimum for trade. They offered, $3-4K. It was an emotional long day, from 11am to 6pm. I’ll stick with my current dealership with our second car, where I’ve had no issues. And will trade with them. More
This place criminal ! They Denied my loan and never called me ! I ou 5000 dowm and not refunded my money trying take fees out of it never called me told me denied this pl They Denied my loan and never called me ! I ou 5000 dowm and not refunded my money trying take fees out of it never called me told me denied this place shut down for fraud and arrested ! Avoid them they are just criminal I returned car not returning my calls frauds out of money I had go elsewhere get a car approved right away. ! I jyst want 5000 back I never treated this way I want this plave to fry they should !I don’t think should be in business fraud people suck criminals !I never seen plave operate this way I have signed contract I a Due refund get attorney fry this place More
I had a recall on my jeep. They found the parts, called me back and we set an appointment for the first available at 8 AM. They advised me it would take 1 hr. When I showed up this morning at 7.50AM they v me back and we set an appointment for the first available at 8 AM. They advised me it would take 1 hr. When I showed up this morning at 7.50AM they verified it would take an hour so I waited. 2 hours later they told me it had taken double the time because they had temporarily ran out of butane for heat shrink, and they had mistakenly put 3 vehicles with people waiting on the same tech. Not once did they approach me during those 2 hours and tell me why it was taking so long, and what had happened or offer me a ride to my home or any other options. Their apologies at the end fell on deaf ears. I will never go here again. More
We are very happy with the WP Chrysler Jeep customer customer service and promise. Cory Lowe began the process of finding my dream Jeep, the loan process was smooth and to complete the process Armando customer service and promise. Cory Lowe began the process of finding my dream Jeep, the loan process was smooth and to complete the process Armando when over all the learning of how to work my car. This is a place that I will recommend a person to go and buy their car. 100% excellence. Kudos to the staff !! Thank you for your help ! More