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Jimmy Britt Chrysler Jeep Dodge RAM

Statesboro, GA

4.7
2,304 Reviews
The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. (Just a short drive from either Hinesville or Savannah.) Why choose Jimmy Britt? We were awarded the Customer Satisfaction Award through DealerRater! How? Because we have created a top-tier sales and management team that focus on one thing: Caring for you, our guest. We will provide you emails, pictures, and a video of any vehicle you are interested in, along with an upfront quote on any vehicle - and with our exclusive Jimmy Britt Premium Delivery Program, you can buy this vehicle entirely from home (paperwork and all) for your convenience.
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7188 Veterans Memorial Pkwy

Statesboro, GA

30458

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Showing 2,304 reviews

March 26, 2024

After finishing up with my purchase, and having to come back for Delivery Prep, after just leaving the dealership, about 3 traffic lights away, while applying brakes for a stop light, the ABS and Traction More

by airtek912
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Byron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Starneisha Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Warren, Jen Taylor, Bubba Hice....
March 25, 2024

My sales person Richard Morgan was very knowledgeable about the vehicle. He was very pleasant to talk to and made the deal very easy. I would do business again with this dealership. More

by Gtoguys1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2024

Yes Minnie Cooper is one of the best salesperson that I have ever met. Very passionate about her job. I will be recommend her to other people that are looking for cars or trucks. More

by bernestinec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Byron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Minnie Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

Bubba was so kind and listened to my concerns and is helping me to resolve an issue with my jeep! More

by trinityhk83
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Kipke
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

Jimmy Britt has great customer service and also like the location. The staff is being very helpful in the buying process thank you. More

by blaze8842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

Had a vehicle shipped to me that was scratched up with a bad battery. Pictures revealed none of this and was supposedly in showroom condition and was being reconditioned before shipping. It arrived filthy, More

by Mac
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Rayon Linton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carter Barnett
Mar 22, 2024 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello Mac - We find this review very unfortunate. While we know this was not an ideal transaction, we feel compelled to defend ourselves. 98% of the time when responding to reviews, we will apologize and actively work to appease the customer (through communication, customer service, and even financially). In this instance, we reviewed the engagement with you and must state that your description of the story is quite embellished. Our team member did send you videos highlighting scratches and issues with the vehicle. When it arrived to your home in a dirtier condition than expected, we apologized and issued you a $150 gift card. (We understand after the fact that you expected it waxed prior to arrival so water beads off the paint, but that is not part of our clean-up delivery process.) We also discounted the vehicle an additional $1,000 beyond the agreed upon price as you objected to paying for any shipping. The primary reason I am writing to defend my team is because you used the most foul racist profanity at our sales agent - using the one word over and again that no one should have to endure. We find that unacceptable. For that reason, I DO apologize this vehicle was not delivered in a condition to your liking, despite the efforts our team went to address this in advance, but we DO NOT believe that warranted them having to endure racial epithets. We wish you the best in the future and hope the vehicle serves you long into the future. Good day, sir.

March 20, 2024

I have been coming here 3 years with my 2018 RAM 2500 diesel and service is excellent since Bubba came on as manager. The staff (2 lovely ladies), and mechanics are professional, knowledgeable, and frien More

by kdmmd2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and mechanics! Remember them?
March 20, 2024

It was as expected. Took a long time be cause of lenders but the staff were nice, funny, and tried to help it along. More

by tatumdarling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Byron Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Starneisha Blocker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Pitts
March 20, 2024

Stephanie Hughes was who I dealt with when purchasing my 2021 Chevy Silverado High Country. She was Thorough and did a phenomenal job assisting and answering any questions I had. I was pleased with her and More

by cjohnson020795
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Byron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2024

I highly recommend this place, was very satisfied with my perches. The sales person I had made things go by so much easier then other experiences I’ve had. Online they got back to me fast. Went above and bey More

by Landon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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