Jimmy Britt Chrysler Jeep Dodge RAM

Excellent service at Jimmy Brit Dealership in Statesboro Ga. The sales staff from sales manager to the newest sales representative was very helpful. The General manager and finance officer answered my quest Ga. The sales staff from sales manager to the newest sales representative was very helpful. The General manager and finance officer answered my questions and made the purchase of my new car easy. More

when I picked up my vehicle i ask the service writer if they made sure the air pressure in the tires were correct. He assured me that it was. My wife drove the vehicle home and she did not know how to chec they made sure the air pressure in the tires were correct. He assured me that it was. My wife drove the vehicle home and she did not know how to check to see what the pressure was. when I got home I checked and 3 tires said 30lbs and one said 32. The panel on the door said they should be at 35lbs. I called the service guy and asked to speak to the service mgr and he transferred me to Keiths phone. I said I was trying to reach the service mgr and left my name and number but I never heard from anyone. so I guess they just put that on the ticket regardless. A little thing maybe to you but a big thing to me. More

I had hoped to not leave a bad review, but I must. First, I want to say that my salesman was an absolute pleasure. if he didn't know something, he told us instead of trying to make something must. First, I want to say that my salesman was an absolute pleasure. if he didn't know something, he told us instead of trying to make something up. He was exceptionally polite and personable. My issues started after I took possession of the vehicle. I found that there was no spare key. After trying to have one cut, I learned that it needs a chip and I must go through the dealership to get one. I contacted my salesman, and he did search for one, but apparently the dealership did not receive it from the previous owner. After being referred to the parts department, I find that it is going to cost me approximately $300 to get a spare key. $220 for the key itself and $85 to program it. I had just spent a lot of money there, I feel that the car should come with a spare key. On this same day, I tell them that the brakes had started squealing, rather loudly. At this point I had possession of the vehicle for about one week and had put less than 50 miles on it. There had not been enough time or distance to account for the kind of wear and tear to cause brakes to squeal. I am told that the service department could fix the brakes, but it would be at my expense. I do realize and accept that when you buy a used vehicle, it comes as is. I feel that this was a mechanical issue that was hidden at the time of the sale. The last thing could possibly not be their fault. Kind of. When I received the registration for my new vehicle, it, in fact, was registration for the vehicle I had just traded in. I don't know if this is their fault or not. But what I do know, is that when I asked them about it, I was told that they would find out and let me know. That was on August 20th, nearly 3 weeks ago, and I have not heard from them since. This instance of non-communication is the one strike against my salesman. I would not recommend. More

Service department needs a lot of work over all. Communication, procrastination, and timeliness all need to be improved dramatically. Needs to be some follow through on service writes to communicate Communication, procrastination, and timeliness all need to be improved dramatically. Needs to be some follow through on service writes to communicate effectively with customers. More

Everyone was very pleasant and helpful. They worked with me to find a vehicle that fit me and my budget. Overall a very good experience. me to find a vehicle that fit me and my budget. Overall a very good experience. More

Excellent service, went above and beyond for me. Will def be a returning customer! Keep up the good work everyone. Shout out to Maria! Thanks again def be a returning customer! Keep up the good work everyone. Shout out to Maria! Thanks again More

Did not stop by to buy a vehicle,but when approached by super salesman Cody Nesmith decided a Ram truck was for me.Thanks Cody for such a pleasant sales experince! super salesman Cody Nesmith decided a Ram truck was for me.Thanks Cody for such a pleasant sales experince! More

This was the fastest and most efficient, not to mention most pleasant auto buying experience ever. Top notch options and service. We are happy to have bought our Dodge Ram here! Mr. Barnes, Reese, Rebecca most pleasant auto buying experience ever. Top notch options and service. We are happy to have bought our Dodge Ram here! Mr. Barnes, Reese, Rebecca and the team were amazing! The best!! Thank you so much...5 star service. More

Top shelf all. This demand is the turnoff. I was happy as a customer with exactly what I said. Top Shelf. You might reconsider the push a customer with exactly what I said. Top Shelf. You might reconsider the push More

The company has excellent customer service. They were so helpful. The communication was consistent. The experience was a great one. Thank you so much for assisting with find a vehicle . I love my Malibu! helpful. The communication was consistent. The experience was a great one. Thank you so much for assisting with find a vehicle . I love my Malibu! More