Jimmy Britt Chrysler Jeep Dodge RAM

I bought my 2024 Jeep gladiator in August 2024 and I am finally realizing that is time to write my reviews, even as I am STILL waiting for an issue to be resolved as of this date JANUARY 19, 2025. Our sale finally realizing that is time to write my reviews, even as I am STILL waiting for an issue to be resolved as of this date JANUARY 19, 2025. Our salesman JT was great until we made the purchase. Then he was nonexistent. We added several things to the truck that should never have taken as long as it did. We got a complete runaround, and only when we called incessantly did they bother to give us any kind of fake answer. It took 22 days for us to get the jeep and upon delivery, it had an empty gas tank, ripped leather, stains from where they tried to clean it (??), gouges on the emergency brake handle, In my free subscriptions to Sirius and Uconnect were half over by then. Attempts to speak with a manager, we met with other salesmen housing as managers, until finally, we did speak with a real manager who rectified a few things. To the date, we are still waiting for our new brake handle, and we had to get our leather fixed on our own with them simply sending us a check to cover labor. Never a follow up call or anything. Unprofessional all the way, and we will not recommend nor return to this dealer. More

Hannah is my go to when it comes to servicing my vehicle at this dealer. She approaches all of my concerns with a "can do" attitude and is always prompt with communicating all details to me. Thank you Hanna at this dealer. She approaches all of my concerns with a "can do" attitude and is always prompt with communicating all details to me. Thank you Hannah & Jimmy Britt Service Dept! More

Excellent service. Very willing to work with my needs in the vehicle as well. Brian kept me updated and moved all my request through to Nathan and Jheyson. Would defini Very willing to work with my needs in the vehicle as well. Brian kept me updated and moved all my request through to Nathan and Jheyson. Would definitely recommend you check out Jimmy Britt!! More

I had the best experience I had two salesman, which was great Brian , Corinne worked hard on putting me in my new jeep I love it .. The manager was also awesome great Brian , Corinne worked hard on putting me in my new jeep I love it .. The manager was also awesome More

Great service. . salesman Brian and Corinne is awesome They work hard to find the best deals very patient.. I love my jeep .. I live in Augusta and I went to States . salesman Brian and Corinne is awesome They work hard to find the best deals very patient.. I love my jeep .. I live in Augusta and I went to Statesboro great service they my family now will give them all my business and I’m 100% prefer them to my friends. More

David was very courteous and helpful in assisting me with the Ram Limited 1500 crew cab vehicle purchase. the Ram Limited 1500 crew cab vehicle purchase. More

Excellent dealership. Great salesman, Brian. Purchase 2 vehicles there in a year. I will go there to buy again this year. Thank you. Very satisfied Great salesman, Brian. Purchase 2 vehicles there in a year. I will go there to buy again this year. Thank you. Very satisfied More

They always provide fast and friendly service. I am always in and out in no time. I am always in and out in no time. More

Great experience. My salesman Caleb was great! Got me in and out, even though there were some hiccups. My salesman Caleb was great! Got me in and out, even though there were some hiccups. More

The answer is yes and NO, I asked exactly what air pressure I wanted in my tires when the rotated my tires, when they gave the truck back, after, service the tire pressure reading on the truck was dif pressure I wanted in my tires when the rotated my tires, when they gave the truck back, after, service the tire pressure reading on the truck was different in every tire and one was so far out it caused the monitor to signal More