Jim Shorkey Chrysler Dodge Jeep Ram

New to me/ used Jeep purchase The entire business transaction from test drive to purchase completion was relaxed and informative. Ashley Puckett our sales person was courteous, pl The entire business transaction from test drive to purchase completion was relaxed and informative. Ashley Puckett our sales person was courteous, pleasant, knowledgeable and professional. Paul Andrews had shown the vehicle to my husband when he brought my 2007 Jeep in for an oil change yesterday. He followed up with a phone call last evening if we would be interested in a test drive. Jason Mossing financial manager was so cooperative, a good listener and ever so patient. Mr. Jeff Marker was our final contact who helped to seal the deal with his interest in making our buying experience pleasant and as painless as possible. Excellent problem solver. Thank you all for treating us with such respect. More

Great saleswoman Sarah was courteous and she answered our questions we asked. This is the sixth car we have leased from the dealership and happy with everything. Sarah was courteous and she answered our questions we asked. This is the sixth car we have leased from the dealership and happy with everything. More

Leaseing a truck Agustus Marino was very helpful with my purchase ,and anytime I needed something he was there to help .very nice people to deal with.if I ever had que Agustus Marino was very helpful with my purchase ,and anytime I needed something he was there to help .very nice people to deal with.if I ever had questions agustus answered them and responded quickly if I couldn't reach him right away .very pleased with the service . More

Very pleasing JESSE MATTA , WAS SO UNBELIEVABLE TO DEAL WITH AND SATIFY US WITH OUR PURCHASE AFTER SOME SMALL MINOR MISTAKES FROM SALES, HE CALLED US TO MAKE IT RIG JESSE MATTA , WAS SO UNBELIEVABLE TO DEAL WITH AND SATIFY US WITH OUR PURCHASE AFTER SOME SMALL MINOR MISTAKES FROM SALES, HE CALLED US TO MAKE IT RIGHT, AMAZING CUSTOMER SERVICE SKILLS , and shout out to MIKE STANLEY (SALES CONSULT) also! More

First oil change I was unexpectedly surprised that along with express service a recall issue was taken care of within two hours. Initially was advised the repair woul I was unexpectedly surprised that along with express service a recall issue was taken care of within two hours. Initially was advised the repair would take about four hours and would need to wait for the part. HUGE RELIEF!! More

Great people To Deal With I went for a routine maintenance, oil & filter change. I also had them replace all of the wiper blades do I was ready for winter and the driver's sid I went for a routine maintenance, oil & filter change. I also had them replace all of the wiper blades do I was ready for winter and the driver's side sprayer was replaced. I have never had a bad experience with Jim Shorkey in the 6 years years I have been going to them. More

Warranty’s They replace both handles on my brand new Jeep 2018 JL model. The handle is cracked apart the dealer had nothing to do with this as it’s just a cheap They replace both handles on my brand new Jeep 2018 JL model. The handle is cracked apart the dealer had nothing to do with this as it’s just a cheap part from the factory. She never use plastic handles with the cable attached to them. They made it right with no issues no clams also they had to replace my back window because the route of fog or electric came off and replace it under warranty with no problem. The only problem is they forgot to fix one thing when my seatbelt is jammed or whatever jammed my backseat. So they did fix it when I took it back for something else - oil change. More

You have excellent people and service Everyone is kind and courteous. My service was quick I was actually surprised. Could not ask for better service and less it was free. ha ha! Everyone is kind and courteous. My service was quick I was actually surprised. Could not ask for better service and less it was free. ha ha! More

In and out in under 3 hours And I didn’t have intentions to buy. I was a Chevy guy, and I will emphasize was. After test driving the Ram Big Horn I was completely blown away by t And I didn’t have intentions to buy. I was a Chevy guy, and I will emphasize was. After test driving the Ram Big Horn I was completely blown away by the ease of ride and how comfortable the vehicle is. As for the dealership, finally one that listened and understood the concerns and situation that I was in. Everyone there including my rep Brian was fantastic. I will be buying my wife a new vehicle there by next year. No question about it. More

Great service Mark and crew are the best! Great service and courteous staff. Always on top of things. As soon as i call they schedule me in. Oh fogot They also was Mark and crew are the best! Great service and courteous staff. Always on top of things. As soon as i call they schedule me in. Oh fogot They also washed it. More