Jim Shorkey Chrysler Dodge Jeep Ram

Sexist chauvinistic from top to bottom Anytime my fiancé had to contact or speak to someone in this company, they always talked down to her and disrespectfully disregard anything she had to Anytime my fiancé had to contact or speak to someone in this company, they always talked down to her and disrespectfully disregard anything she had to say. they forgot when we had appointments, forgot we ordered parts, forgot to call, and if a woman sticks up for herself after being wronged she’s told to calm down, or what do you want me to do about it. We even got this response from Jim shorkey himself. For your time and sanity, stay away from “customer friendly” Jim shorkey More

Good deal - No hassle I drove up to Jim Shorkey Fiat from a Maryland after speaking to Ryan on the phone and telling him what I was interested in. We were able to work out I drove up to Jim Shorkey Fiat from a Maryland after speaking to Ryan on the phone and telling him what I was interested in. We were able to work out a deal over the phone. The vehicle I was interested in was as advertised and the process was painless. I took it for a test drive and made the purchase a short while later.. I’d shop there again, which is the ultimate recommendation. More

New to me/ used Jeep purchase The entire business transaction from test drive to purchase completion was relaxed and informative. Ashley Puckett our sales person was courteous, pl The entire business transaction from test drive to purchase completion was relaxed and informative. Ashley Puckett our sales person was courteous, pleasant, knowledgeable and professional. Paul Andrews had shown the vehicle to my husband when he brought my 2007 Jeep in for an oil change yesterday. He followed up with a phone call last evening if we would be interested in a test drive. Jason Mossing financial manager was so cooperative, a good listener and ever so patient. Mr. Jeff Marker was our final contact who helped to seal the deal with his interest in making our buying experience pleasant and as painless as possible. Excellent problem solver. Thank you all for treating us with such respect. More

Great saleswoman Sarah was courteous and she answered our questions we asked. This is the sixth car we have leased from the dealership and happy with everything. Sarah was courteous and she answered our questions we asked. This is the sixth car we have leased from the dealership and happy with everything. More

Leaseing a truck Agustus Marino was very helpful with my purchase ,and anytime I needed something he was there to help .very nice people to deal with.if I ever had que Agustus Marino was very helpful with my purchase ,and anytime I needed something he was there to help .very nice people to deal with.if I ever had questions agustus answered them and responded quickly if I couldn't reach him right away .very pleased with the service . More

Very pleasing JESSE MATTA , WAS SO UNBELIEVABLE TO DEAL WITH AND SATIFY US WITH OUR PURCHASE AFTER SOME SMALL MINOR MISTAKES FROM SALES, HE CALLED US TO MAKE IT RIG JESSE MATTA , WAS SO UNBELIEVABLE TO DEAL WITH AND SATIFY US WITH OUR PURCHASE AFTER SOME SMALL MINOR MISTAKES FROM SALES, HE CALLED US TO MAKE IT RIGHT, AMAZING CUSTOMER SERVICE SKILLS , and shout out to MIKE STANLEY (SALES CONSULT) also! More

First oil change I was unexpectedly surprised that along with express service a recall issue was taken care of within two hours. Initially was advised the repair woul I was unexpectedly surprised that along with express service a recall issue was taken care of within two hours. Initially was advised the repair would take about four hours and would need to wait for the part. HUGE RELIEF!! More

Great people To Deal With I went for a routine maintenance, oil & filter change. I also had them replace all of the wiper blades do I was ready for winter and the driver's sid I went for a routine maintenance, oil & filter change. I also had them replace all of the wiper blades do I was ready for winter and the driver's side sprayer was replaced. I have never had a bad experience with Jim Shorkey in the 6 years years I have been going to them. More

Warranty’s They replace both handles on my brand new Jeep 2018 JL model. The handle is cracked apart the dealer had nothing to do with this as it’s just a cheap They replace both handles on my brand new Jeep 2018 JL model. The handle is cracked apart the dealer had nothing to do with this as it’s just a cheap part from the factory. She never use plastic handles with the cable attached to them. They made it right with no issues no clams also they had to replace my back window because the route of fog or electric came off and replace it under warranty with no problem. The only problem is they forgot to fix one thing when my seatbelt is jammed or whatever jammed my backseat. So they did fix it when I took it back for something else - oil change. More

You have excellent people and service Everyone is kind and courteous. My service was quick I was actually surprised. Could not ask for better service and less it was free. ha ha! Everyone is kind and courteous. My service was quick I was actually surprised. Could not ask for better service and less it was free. ha ha! More