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Jim Norton Chevrolet

Broken Arrow, OK

4.8
703 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 703 reviews

July 18, 2019

Great service! Dillon was great to deal with! He was sick and still came up to the dealership to help us get the jeep we were looking at. He was in contact with us More

by Gsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillon Kennedy
Jul 21, 2019 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Suzy Barnes | Internet Director | 918.259.9393 | sbarnes@jimnortonchevy.com

July 14, 2019

Great service My dad and I have a great experience here! The staff were incredibly professional and helpful. Our sales person went out of his way to help us and get More

by Jelande
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Jim Norton Chevrolet responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Suzy Barnes | Internet Director | 918.259.9393 | sbarnes@jimnortonchevy.com

July 11, 2019

Silverado 1500 Texas edition 2019 Jorge was our JN associate. He was diligent and committed to finding the truck with our exact requested features. Meaning he allowed us to actually bu More

by M.Olson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittnea , Will Franklin
Jul 16, 2019 -

Jim Norton Chevrolet responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Suzy Barnes | Internet Director | 918.259.9393 | sbarnes@jimnortonchevy.com

July 09, 2019

They Made Car Buying Enjoyable Great experience. Charlie and the sales manager were both friendly and easy to work with. Really appreciated that they listened to what was important More

by Newchevyowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Shore
Jul 10, 2019 -

Jim Norton Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Suzy Barnes | Internet Director | 918.259.9393 | sbarnes@jimnortonchevy.com

June 28, 2019

Amazing Jorge and Juan were great and helped me find the exact car that would work for me and Jorge went above and beyond and understood and I was frustrated More

by Steftru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Jul 01, 2019 -

Jim Norton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Suzy Barnes | Internet Director | 918.259.9393 | sbarnes@jimnortonchevy.com

June 23, 2019

Great experience I received great service from the moment I arrived. They worked hard to deliver the exact truck I had in mind. I would recommend them to anyone inter More

by matthew.s.linn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mosely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Croteau , Maxwell Ray
June 22, 2019

Simple, smooth Sales staff was very helpful. Did everything completely through email. Except for financing. Made the appointment. Truck was exactly as described. Wou More

by Clemenslee1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rector
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mosely
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Suzy Barnes | Internet Director | 918.259.9393 | sbarnes@jimnortonchevy.com

June 20, 2019

My 6th Vehicle Just purchased my 6th vehicle from this dealership (or its predecessors). Another great experience! Accommodating, professional, courteous, thorough! More

by RusAnderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake, Mike Ridenour
Jun 24, 2019 -

Jim Norton Chevrolet responded

It was a pleasure to read about your sixth car-buying experience! Congratulations! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Jeff provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Suzy Barnes | Internet Director | 918.259.9393 | sbarnes@jimnortonchevy.com

June 19, 2019

Jeff is amazing I had the best experience once I got a sales person that knew how to be patient with me. Jeff was amazing and got me everything I wanted and was total More

by Mslynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Jim Norton Chevrolet responded

Congratulations and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jeff was there to provide you with such exceptional service! Please feel free to call or stop by if there is anything else we can do to help you. Take care! Suzy Barnes | Internet Director | 918.259.9393 | sbarnes@jimnortonchevy.com

June 17, 2019

Back again My wife and I bought her a vehicle at Jim Norton almost three years ago from Jorge. We decided it was time to get a truck and there was no question f More

by Randall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mosely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2019 -

Jim Norton Chevrolet responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Suzy Barnes | Internet Director | 918.259.9393 | sbarnes@jimnortonchevy.com

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