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Jim Norton Chevrolet
Broken Arrow, OK
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 716 reviews
September 19, 2019
Heads above the rest! I’ve never met a salesman as helpful and as knowledgeable about vehicles in general, and Chevy trucks specifically as Jeff Weaver. He’s the best. I’ve never met a salesman as helpful and as knowledgeable about vehicles in general, and Chevy trucks specifically as Jeff Weaver. He’s the best. More
by JoKay from Tahlequah
Employees Worked With
Other Employees :
I’m ashamed I can’t recall his name at the moment but I assumed he was in management, the man from Ethiopia. He and Jeff bent over backwards and worked harder than any dealership ever has to help me get the truck I wanted.
September 19, 2019
Quick and easy! The Jim Norton team was great! Very knowledgeable and helpful. The buying process was fast and easy. I highly recommend them for your next vehicle. The Jim Norton team was great! Very knowledgeable and helpful. The buying process was fast and easy. I highly recommend them for your next vehicle. More
by Thomas6321
Employees Worked With
Claudia Proia
September 17, 2019
Jorge was awesome Jorge addressed any concerns i had and always kept me updated. He was super helpful and nice. Nick in finance made the process so smooth and quick, I Jorge addressed any concerns i had and always kept me updated. He was super helpful and nice. Nick in finance made the process so smooth and quick, I was in and out. I will definitely be coming back to do business with them. Love my new car!!! More
by dleanos
August 31, 2019
Easy, fast, and really courteous! Brittnea and Kyle (cowboy) both did an amazing job and were really courteous. The test drive was fun and cowboy was really great at communicating with Brittnea and Kyle (cowboy) both did an amazing job and were really courteous. The test drive was fun and cowboy was really great at communicating with us. I was driving away in the car I wanted at the payment wanted in less than an hour. More
by Pmtroutok
Employees Worked With
Kyle Hopkins , Brittnea Keith
August 24, 2019
Awesome experience!! I cannot say enough great things about my experience at Jim Norton Chevrolet, especially Jorge Rodriguez! Jorge took the time to get to know me and t I cannot say enough great things about my experience at Jim Norton Chevrolet, especially Jorge Rodriguez! Jorge took the time to get to know me and to make sure he found me the perfect vehicle. I am over the moon obsessed with my 2017 Chevy Spark! People have the option to go anywhere to buy a vehicle. I truly feel the customer service is what seals the deal. Jorge far exceeded my expectations. The professionalism shown throughout the entire organization is second to none. I will forever choose Jim Norton Chevrolet and Jorge Rodriguez for any future car buying needs. Thank you from the bottom of my heart for such a wonderful experience!! More
by Lynna B
Employees Worked With
August 24, 2019
Best Customer Service Frank was very helpful & patient the entire time. He worked non stop to get me in something I liked & felt comfortable in. 10/10 recommend Frank if yo Frank was very helpful & patient the entire time. He worked non stop to get me in something I liked & felt comfortable in. 10/10 recommend Frank if you’re iso a vehicle. More
by RobertoSF94
Employees Worked With
Frank Acosta
August 22, 2019
Best service ever!! Walked in and immediately was approached by our salesman and was treated with respect. Wasn't pressured into buying. I would totally recommend anyone Walked in and immediately was approached by our salesman and was treated with respect. Wasn't pressured into buying. I would totally recommend anyone who is looking to purchase a new vehicle to go there. More
by Missy1976
Employees Worked With
August 16, 2019
From the beginning to the end. Frank Acosta our salesperson, exhibited the professional attitude of someone who had been in the business for years. We were amazed when we found out Frank Acosta our salesperson, exhibited the professional attitude of someone who had been in the business for years. We were amazed when we found out he was the new kid on the block...only one month on the lot. He was patient and willing to do what he needed to help us find the car of our choice It has been 19 years since we bought a new car and Frank made it exciting. We came back the second day and bought our beautiful Spark LT. If our experiences are going to be like the first, it’s going to be a great partnership with Frank Acosta and Jim Norton Chevrolet. More
by Sparky andbSparkette
Employees Worked With
Will Franklin, Frank Acosta
August 10, 2019
Miracle Workers Jorge and Will made my car buying experience easier than I could have ever expected! I'm still in shock! Seriously, they are some major miracle worker Jorge and Will made my car buying experience easier than I could have ever expected! I'm still in shock! Seriously, they are some major miracle workers when it comes to not so perfect credit. The entire process was less than 3 hours! Including the 3 test drives it took to find THE car for me. Jorge was so patient with me and listened to what I was looking for. Thank you Jorge and Will! You guys are amazing! More
by AMartinez
August 01, 2019
Non pushy Salesman I have bought over 20 vehicles in my life and Frank Acosta was the first car salesman i have ran across that wasn't pushy and genuinely care for what I have bought over 20 vehicles in my life and Frank Acosta was the first car salesman i have ran across that wasn't pushy and genuinely care for what i needed and wanted. More
by vincebennett2019
Employees Worked With
Frank Acosta
