Jim Norton Chevrolet

Amber’s amazing! She found us a GREAT SUV to fit the family. We simply told her what we were looking for and she called us as soon as she found it. JN team was very polite and helpful, too. Go see Amber family. We simply told her what we were looking for and she called us as soon as she found it. JN team was very polite and helpful, too. Go see Amber if you need a vehicle! More

Always meet or exceed my expectations. amazing people to deal with, very reasonable never treat me bad, it's our 5th car always go back. deal with, very reasonable never treat me bad, it's our 5th car always go back. More

We called Cora a few days ago to check on this Dodge Charger. We told her we were going to try to come Sat and take a test drive. She sent us new inside pictures and kept us updated that it was still on Charger. We told her we were going to try to come Sat and take a test drive. She sent us new inside pictures and kept us updated that it was still on the lot. We arrived Sat and she had it ready for us to test drive at the front door. She was very informative, friendly, and easy to work with. She made us a great deal!!! Thanks Cora!!!! More

We found a car on their website we wanted to see. The car was on the lot and exactly as advertised. Great price and friendly staff! Would definitely buy a car from Cora and Jim Norton Chevrolet again! was on the lot and exactly as advertised. Great price and friendly staff! Would definitely buy a car from Cora and Jim Norton Chevrolet again! More

This dealership pulled through for me when I had almost given up on finding a truck in Tulsa. Very friendly, helpful and knowledgeable sales people. Overall a fantastic experience and we appreciate Cora ve given up on finding a truck in Tulsa. Very friendly, helpful and knowledgeable sales people. Overall a fantastic experience and we appreciate Cora very much! More

Quick and easy. Cora made me feel comfortable and walked me through everything before I made my decision. Bill in finance was nice and friendly me through everything before I made my decision. Bill in finance was nice and friendly More

I am glad some had a good experience. For me, it was a complete and total letdown on a potential sale. "I'll call you in about ten minutes" has turned into over four hours with me leaving messages. They complete and total letdown on a potential sale. "I'll call you in about ten minutes" has turned into over four hours with me leaving messages. They clearly do/did not care about me and my needs. They need to take customer service lessons from their service department. For used cars, they are definitely not on the level of other dealerships. The day after the fiasco, my wife had her car serviced there. I did not but from them. They tried to use intimidation tactics with my wife to get me to buy the car. There is something seriously wrong with that dealership's sales tactics. I will admit that the sales manager did reach out in apology. I considered it and sent an offer on the vehicle. However, that offer was ignored by the sales staff and the car was sold out from underneath me. To be honest, that was ok as I do not think that I can trust them. The GM did respond later after I submitted a ridiculous offer on a car in order to get his attention. The response seemed canned and insincere. More

A bad experience turned into A GREAT EXPERIENCE! I purchased a 2017 Kia Forte that had problems from the start. It was covered under factory warranty but the Kia dealer could not fix the problem with purchased a 2017 Kia Forte that had problems from the start. It was covered under factory warranty but the Kia dealer could not fix the problem with the radiator fan. I want to stress that I thoroughly enjoyed dealing with everyone at the dealership. My salesman Scott was very friendly and accommodating. Mike Mosley in Finance is a pleasure to deal with as well and assured me the old loan would be paid off with the purchase and new loan. Amber in used car sales was also very helpful. All in all this dealership took a bad situation and made it a great experience. They took possession of the old Kia and had the General Manager reach out to me. David George then began to call multiple dealerships in order to find me another vehicle. I was not easy on any of them and they withstood the pressure in order to make the situation a great customer service experience. I ended up finding a car that was slightly more money but a solid buy. I put over 700.00 in the old car they took back and they gave that money back to me on the new car. I am overjoyed at the experience that I had. Bad things happen from time to time in this world. It is inevitable, but they lengths they went through to correct the experience and make it right with the customer will have me coming back again to purchase another car. I am very pleased to have worked with the staff at Jim Norton Chevrolet. Eric More