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Jim Norton Chevrolet

Broken Arrow, OK

Overview
Employees
Reviews
Vehicles
4.7
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 716 reviews

May 25, 2024

Except for the fact that you no longer fill up the tank of gas that was my biggest complaint everything was fine. More

by abbott.dennisb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Kik
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024 -

Jim Norton Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and if you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Joe Gibson, at (918) 615-2996, jgibson@jimnortonchevy.com. Sincerely, Courtney, Jim Norton Auto Group

May 28, 2024 -

abbott.dennisb responded

Actually for as many times as I've heard bad about sales being not responsive to employees I think Scott and Jenna have done a great job and when I had a small problem with it Scott and Jenna and Dave Abernathy got right on it and it was fixed really quick.

May 24, 2024

Jesus and Jeana helped me out get a used Impala and I am in love with it already for a fair price as well. Much appreciated. More

by Jonathan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024 -

Jim Norton Chevrolet responded

Thank you, Jonathan, for choosing Jim Norton Chevrolet for your recent purchase of your Chevrolet Impala! We're glad to hear that Jesus and Jeana provided you with excellent service, and we are thrilled that you are already in love with your new car. If you have any questions or need further assistance, please don't hesitate to reach out. Take care! Sincerely, Courtney, Jim Norton Auto Group

May 18, 2024

These guys were awesome! We are return customers and they have never let us down! Everything was as promised! Absolutely recommend them and Keegan Helton our salesman was the More

by maryeverly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Guel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegon Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Jim Norton Chevrolet responded

Thank you so much for your kind words, Mary! We are thrilled to hear that you had a great experience with us at Jim Norton Chevrolet. We are glad to have you as a return customer, and we appreciate your recommendation. Keegan is indeed an asset to our team, and we will make sure to pass along your kind words to him. Congratulations on your new vehicle and we look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

May 17, 2024

Jim Norton Chevrolet is a great place to purchase a vehicle. I have purchased 2 vehicles from them. Jeana Adams was a pleasure to work with. She was very knowledgeable about the truck I purchased. Jean More

by David P.
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Jim Norton Chevrolet responded

Thank you, David, for choosing Jim Norton Chevrolet for your vehicle purchases! We're thrilled to hear about your positive experience working with Jeana and the rest of our sales team. We're so glad we could make the car-buying process a smooth process for you. We appreciate your recommendation and look forward to assisting you again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

May 13, 2024

They had the exact car I wanted and offered it at a very competitive price. More

by JBD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Owens
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Jim Norton Chevrolet responded

Thank you for choosing Jim Norton Chevrolet for your car purchase. Congratulations on your new ride! We're thrilled to hear that we had the exact car you were looking for at a competitive price. We appreciate your business and hope to assist you again in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

May 09, 2024

Jm Norton Chevrolet is super clean, and inventory is great. The staff is super friendly. More

by brettg179
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Jim Norton Chevrolet responded

Thank you, Brett, for your kind words! We are thrilled to hear that you had a positive experience at Jim Norton Chevrolet. Keeping a clean facility and offering a great inventory is essential to us, and our friendly staff is always here to assist you. We appreciate your feedback and look forward to serving you again in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

May 09, 2024

We purchased a new car from Jim Norton and couldn’t be happier with the service we received. Jeana Adams was our salesperson and she answered every question we had and some we didn’t! I would highly reco More

by Bagreen32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Jim Norton Chevrolet responded

Thank you for your fantastic review! We are thrilled to hear that you had such a positive experience purchasing your new car with us. Jeana is indeed an invaluable member of our team, and we will make sure to pass along your kind words to her. If you need anything else in the future, please don't hesitate to reach out. We appreciate your recommendation and hope to see you again soon at Jim Norton Chevrolet! Sincerely, Courtney, Jim Norton Auto Group

May 07, 2024

My experience at Jim Norton Chevrolet was a pleasant one. I would recommend it to anyone wanting a new vehicle. More

by tdot1961
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Jim Norton Chevrolet responded

Thank you for the feedback! We are happy to hear about your positive experience at Jim Norton Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Courtney, Jim Norton Auto Group

May 07, 2024

They made it easy to purchase a vehicle. Caleb was easy to deal with also More

by towana.morton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Guel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Jim Norton Chevrolet responded

Towana, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Courtney, Jim Norton Auto Group

May 04, 2024

Jeana made the entire process so quick and easy. Made me feel very comfortable through the entire process as well. Would definitely recommend them! More

by krishtonbwatkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Jim Norton Chevrolet responded

Krishton, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Jim Norton Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

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