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Jim Norton Chevrolet

Broken Arrow, OK

4.8
741 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 741 reviews

May 10, 2023

Great clean dealership I had no issues what so ever. Was able to make a great deal on a great truck More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Montgomery
May 11, 2023 -

Jim Norton Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Courtney, Jim Norton Auto Group

May 10, 2023

Zach and JD made the process of buying our new Tahoe simple and easy! Their hospitality and thoroughness was well worth the 5 hour drive to pick it up. More

by gracynlisabeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaelin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Z B
May 11, 2023 -

Jim Norton Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group

May 09, 2023

Friendly and helpful, got me in for oil change and tire rotation, noticed a "popping" noise in my cars rear, verified my warranty and got me scheduled to resolve. More

by Jamesjasonwoods
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
May 10, 2023 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

May 06, 2023

I had a great experience at Jim Norton during my recent vehicle purchase. I had already viewed the vehicle of interest online before arriving to the dealership. Daryon was very professional and courteous b More

by misterkb73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Doyle
May 08, 2023 -

Jim Norton Chevrolet responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Courtney, Jim Norton Auto Group

May 03, 2023

This was one of the best dealerships I have ever been to. I trade every two to three years and everything about this dealership was professionalism More

by Don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Monks
May 04, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Courtney, Jim Norton Auto Group

May 02, 2023

Thanks to Ron Conaway, Sales Consultant with Jim Norton Chevrolet who found the Traverse we wanted and negotiated a fair price. More

by Jerry
Recommend Dealer
Yes
Employees Worked With
Ronald Conaway
May 03, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Courtney, Jim Norton Auto Group

May 02, 2023

It was good customer service. They got me and in out let them an hour. My sale guys was wonderful. I will recommend Jim Norton to all my family and friends. Ask for Anthony More

by Codywatkins8691
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Brinkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Jim Norton Chevrolet responded

We cannot thank you enough for your wonderful review of Jim Norton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

May 02, 2023

When we arrived we were immediately greeted, and put in contact with our sales associate. The whole process went smoothly, and everyone at the dealership were friendly. Highly recommended!! More

by Matt Easley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Doyle, Zach Monks
May 03, 2023 -

Jim Norton Chevrolet responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Courtney, Jim Norton Auto Group

April 30, 2023

We have always done our business in pryor oklahoma due to a salesman always going above and beyond for us when needed and always made our deals complete as well as meeting all our expectations. Unfortunatel More

by Jcfischer38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Yates, Bill Doyle, Ronald Conaway
May 01, 2023 -

Jim Norton Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group

April 29, 2023

This was our 6th vehicle through Jim Norton Chevy. We have always been treated with respect in our dealings. Ron was was very helpful and a pleasure to work with. More

by slong32170
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Conaway
May 01, 2023 -

Jim Norton Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Courtney, Jim Norton Auto Group

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