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Jim Norton Chevrolet
Broken Arrow, OK
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 716 reviews
April 02, 2023
This was our 3rd vehicle purchase with Jim Norton Chevy in Broken Arrow, OK. We drive from Shawnee, OK to do business with them. Matt Thompson was our salesman on this 3rd adventure. He was prompt, he ha in Broken Arrow, OK. We drive from Shawnee, OK to do business with them. Matt Thompson was our salesman on this 3rd adventure. He was prompt, he had the Blazer that we wanted to look at pulled up to the front door, when we drove in. From the moment we met Matt he was polite, courteous, and gave us his undivided attention through the whole process. Thank you Matt. Also want to add Jorge the paper pusher, to our list of kudos for the experience. More
by 99rdstar1600
April 01, 2023
This is our second time we have bought a corvette from them, and WE WILL BE BACK! Ron and Gerry were professional and knowledgeable. They made this experience fun and exciting as it should be. Thank you! them, and WE WILL BE BACK! Ron and Gerry were professional and knowledgeable. They made this experience fun and exciting as it should be. Thank you! See you in a couple of years for my next one😊 More
by Zari
March 28, 2023
Everyone was friendly and helpful, and the place was super clean, Max had to work today to get the truck we wanted to go through but after 4 hours he got all the paperwork done and we left with a really super clean, Max had to work today to get the truck we wanted to go through but after 4 hours he got all the paperwork done and we left with a really cool truck. More
by wcarneal
March 27, 2023
Jim Norton Chevy has been a great place to get my last two cars. I'll be back. two cars. I'll be back. More
by cooley.wjean
Employees Worked With
March 25, 2023
This is our third vehicle from here and we have been pleased with their sales team and our first salesman was still there the night we bought our Pacifica. Seven years and count as customers I'll go no pleased with their sales team and our first salesman was still there the night we bought our Pacifica. Seven years and count as customers I'll go no where else. More
by BoyMom2
Employees Worked With
Isaiah Emberson
March 23, 2023
Chris Friesen I service department is awesome. He makes sure everything is taken care of. He makes sure everything is taken care of. More
by zasphaltman
Employees Worked With
March 23, 2023
Very helpful and friendly sales staff. Was a good buying experience! Our salesman was Alexis and he was very courteous and helpful. Also Jessie the sales manager was very helpful as well Was a good buying experience! Our salesman was Alexis and he was very courteous and helpful. Also Jessie the sales manager was very helpful as well More
by Sandramcwilliams20
March 21, 2023
Fun great experience and all around good place to buy a vehicle. Thank you Max vehicle. Thank you Max More
by shocku24
March 20, 2023
Zach was amazing! But it was so cold in the dealership that everyone had a coat on. Jorge, even remarked how cold it was. Considering we didn't even do financing it But it was so cold in the dealership that everyone had a coat on. Jorge, even remarked how cold it was. Considering we didn't even do financing it still took 2 hours! Everything else was great! More
by Sarah.harrell77
Employees Worked With
Jorge, Zach Monks
