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Jim Norton Chevrolet

Broken Arrow, OK

Overview
Employees
Reviews
Vehicles
4.8
741 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 741 reviews

October 24, 2023

emily was so incredibly helpful and funny! we greatly appreciated her friendliness and knowledge. she got us in the exact car we wanted! More

by abby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karyna Gordillo-Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Matthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hodge
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Oct 24, 2023 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review, Abby! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

October 24, 2023

Emily was professional and helpful with our purchase today. She got us into the exact car my girlfriend and i wanted. More

by abby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Matthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hodge
Report | Print
Oct 24, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone, Abby. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Courtney, Jim Norton Auto Group

October 24, 2023

Emily and Justin made this buying experience everything we could dream of. They took exceptional care for us and made it a point to take care of us. More

by delgadomatthew95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Matthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hodge
Report | Print
Oct 24, 2023 -

Jim Norton Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Courtney, Jim Norton Auto Group

October 23, 2023

Easy and quick process! Jeana made everything super simple and was awesome! I will definitely be back to Jim Norton Chevy! More

by RobB12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

Oct 24, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

October 23, 2023

Great service, Jeana is very friendly. Would recommend to use when looking to buy a vehicle. More

by katelynbuford078
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Jim Norton Chevrolet responded

We cannot thank you enough for your wonderful review of Jim Norton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

October 21, 2023

They were able to get my payments at price I was willing to pay for the vehicle I wanted with no hassle. More

by Catmk9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Yates
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Oct 23, 2023 -

Jim Norton Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Courtney, Jim Norton Auto Group

October 21, 2023

Jeana was very informative and really easy to work with. Thank you Jeana and Norton More

by Mthompson10688
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Thompson
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Oct 23, 2023 -

Jim Norton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group

October 21, 2023

Jeanna was amazing, all service was great! Will be returning in the near future for another purchase More

by mat.tresky
Recommend Dealer
Yes
Employees Worked With
Gerardo Guel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Courtney, Jim Norton Auto Group

October 20, 2023

Hands down best experience I've had getting a truck. Jeana and Everyone where fantastic to work with! Thank you all so much More

by ashten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Freisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Doyle, Austin Yates
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Oct 23, 2023 -

Jim Norton Chevrolet responded

We appreciate you for letting others know about your experience, ashten! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

October 20, 2023

Jeana Adams was an absolute pleasure to work with! Call her if you need a vehicle! More

by Wally
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Wally! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

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