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Jim Norton Chevrolet

Broken Arrow, OK

4.8
741 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 741 reviews

January 19, 2024

I highly recommend Michael Graves when visiting Jim Norton Chevrolet. He always goes above and beyond to help with any issue I’ve had. More

by cdgrav66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Jim Norton Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

January 19, 2024

Was very happy with Mike McCollum getting me in and out on service at a time that was convenient for me and even had an engine rebuilt which he stayed in constant contact on time and cost. Just bought a ne More

by garyconrad47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Jim Norton Chevrolet responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Courtney, Jim Norton Auto Group

January 13, 2024

Robert was so helpful helping me find a car and making it possible even during tough personal circumstances! Thank you Robert for your help! More

by Destiny.asher
Recommend Dealer
Yes
Employees Worked With
Robert Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Jim Norton Chevrolet responded

Wow, your kind words took our breath away, Destiny! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group

December 28, 2023

Todd Galliart took all the stress out of getting new tires I did not have time to go and wait for new tires to be installed He had my car picked up and returned to me at my work and I was able to take More

by leal2167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Galliart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Jim Norton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group

December 16, 2023

Everyone went out of their way to make our purchase a great experience. Highly recommend them! More

by adhash63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Kik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Doyle
Dec 18, 2023 -

Jim Norton Chevrolet responded

We cannot thank you enough for your wonderful review of Jim Norton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

December 12, 2023

Thanks to everyone at Jim Norton Chevrolet for a great experience. Love my new truck. Thanks again. More

by bradegel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karyna Gordillo-Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Z B, Vlad Cortes
Dec 13, 2023 -

Jim Norton Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Courtney, Jim Norton Auto Group

December 02, 2023

Nice place to go buy a new car very fast service and Good people to work with Thank you for my new vehicle More

by handymansanders2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerardo Guel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Matthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

November 25, 2023

Esmeralda Garcia helped me find an amazing suv really good customer service I recommend going to Jim Norton Chevrolet More

by SageWarren37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esmeralda Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Doyle, Austin Yates
Nov 27, 2023 -

Jim Norton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

November 22, 2023

It was genuinely the best car buying experience I have ever had. The salesman was very helpful and friendly. It was a very smooth, pleasant process. I would 100% but a car from trey again. More

by edwardsbryan22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TREY GAWF
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Doyle
Nov 24, 2023 -

Jim Norton Chevrolet responded

Congratulations on your new purchase, Bryan! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Courtney, Jim Norton Auto Group

November 21, 2023

Great service and great communication. 10/10. I will definitely recommend to my family and friend’s. Best salesman ever phenomenal service. Excellent dealership. More

by Alyssagawf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TREY GAWF
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Doyle
Nov 22, 2023 -

Jim Norton Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group

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