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Jim Norton Chevrolet

Broken Arrow, OK

Overview
Employees
Reviews
Vehicles
4.7
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 716 reviews

December 12, 2023

Thanks to everyone at Jim Norton Chevrolet for a great experience. Love my new truck. Thanks again. More

by bradegel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karyna Gordillo-Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Z B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vlad Cortes
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Dec 13, 2023 -

Jim Norton Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Courtney, Jim Norton Auto Group

December 02, 2023

Nice place to go buy a new car very fast service and Good people to work with Thank you for my new vehicle More

by handymansanders2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerardo Guel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Matthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

November 25, 2023

Esmeralda Garcia helped me find an amazing suv really good customer service I recommend going to Jim Norton Chevrolet More

by SageWarren37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esmeralda Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Yates
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Nov 27, 2023 -

Jim Norton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

November 22, 2023

It was genuinely the best car buying experience I have ever had. The salesman was very helpful and friendly. It was a very smooth, pleasant process. I would 100% but a car from trey again. More

by edwardsbryan22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
TREY GAWF
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Jim Norton Chevrolet responded

Congratulations on your new purchase, Bryan! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Courtney, Jim Norton Auto Group

November 21, 2023

Colin helped me find everything I wanted in a vehicle and they answered all the questions I had and made sure I was comfortable with the whole process. More

by VictoriaHarrison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Stoker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Jim Norton Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Victoria. Sincerely, Courtney, Jim Norton Auto Group

November 21, 2023

Great service and great communication. 10/10. I will definitely recommend to my family and friend’s. Best salesman ever phenomenal service. Excellent dealership. More

by Alyssagawf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
TREY GAWF
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Jim Norton Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group

November 18, 2023

Everyone at the dealership was awesome, they took their time and helped me THANK YOU! More

by Latreant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry Guel, Ronald Conaway
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Nov 20, 2023 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

November 17, 2023

I bring my Chevy SS sedan here because it's a special car and I only want people working on it who have trained on GM vehicles. I appreciate the service reps that help me. More

by cindyalei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Palliota
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Jim Norton Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Courtney, Jim Norton Auto Group

November 09, 2023

Friendly service and willing to work within our budget. We would recommend this dealership to others. More

by Surfsup55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Jim Norton Chevrolet responded

Congratulations on your recent purchase! At Jim Norton Chevrolet, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! Sincerely, Courtney, Jim Norton Auto Group

November 02, 2023

I do not recommend purchasing a vehicle from Jim Norton Chevrolet in Broken Arrow, Oklahoma. More

by Maison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bill Doyle
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeana Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Hollingsworth, Austin Yates
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Nov 02, 2023 -

Jim Norton Chevrolet responded

We are extremely thankful for our customers and value their honest feedback. Thank you for sharing these concerns, which are now under review with our management team. You are invited to contact our Sales Manager, Ben Johnson, bjohnson@jimnortonchevy.com, 918-615-2996 at any time – we welcome your call. Sincerely, Courtney, Jim Norton Auto Group

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