Jim Falk Motors of Maui

Awesome! I recently purshased a 2019 Nissan and I am very please with the car and the Great costumer service. very friendly people,perfect sales person that h I recently purshased a 2019 Nissan and I am very please with the car and the Great costumer service. very friendly people,perfect sales person that help me with favorable financing. Thank you gentlemen! More

Careless The service department is careless. Oops, we ordered the wrong part. Oops, we didn't call you to tell you the part was in. Oops, we damaged something The service department is careless. Oops, we ordered the wrong part. Oops, we didn't call you to tell you the part was in. Oops, we damaged something else on your car. No, we can't give you a loaner, even though you have to leave your car again due to our mistake. No, we can't find the problem, even though you've described it to us four different times. No, we can't relay your concerns to the technician accurately, No, we can't acknowledge you when you walk in the door. No, we don't return phone calls. I'm no longer disappointed in their service as I no longer expect actual service. More

Brake service and replacement I purchased my '08 Titan, new, from Jim Falk..purchased the extended warranty package and have brought my vehicle into this service center throughout I purchased my '08 Titan, new, from Jim Falk..purchased the extended warranty package and have brought my vehicle into this service center throughout and beyond. Ryan Westberg has been the service agent I've dealt with for all these years. Ryan has helped me prioritize my service repairs and not placing me in a financial bind in the process and I am very appreciative for that. More

60k Mile Service Was time for 60K mile service on my wife's Versa. Ryan got us scheduled, the car serviced, and on our way in a professional, timely, and friendly man Was time for 60K mile service on my wife's Versa. Ryan got us scheduled, the car serviced, and on our way in a professional, timely, and friendly manner. Very thankful for the service department at JF Nissan! We were checked in quickly via iPad and our vehicle was ready exactly as expected. More

Mechanics awesome . But your company sucks this was the only thing you did for free. You guy never did honor my warranty that is why i would never recommend jim falks . But your company sucks this was the only thing you did for free. You guy never did honor my warranty that is why i would never recommend jim falks to anyone More

Best experience ever! Everyone was very helpful. I got exactly what I wanted at the terms I could handle. Purchased 2018 Nissan Frontier new, the color I wanted, 4 wheel d Everyone was very helpful. I got exactly what I wanted at the terms I could handle. Purchased 2018 Nissan Frontier new, the color I wanted, 4 wheel drive, with Bluetooth which they offered to pair for me. All in all, they made it as easy and as enjoyable as possible. More

Thank you! Great job of getting me checked in. Chris was like a one man show and super friendly! There was a nice waiting area and they offered to text me when Great job of getting me checked in. Chris was like a one man show and super friendly! There was a nice waiting area and they offered to text me when my vehicle was finished. The service was completed in a timely manner. Very positive experience. More

Installing wheel lock I am very pleased with the customer service. Very friendly and casual environment. Richard was very professional and texted me when the car was read I am very pleased with the customer service. Very friendly and casual environment. Richard was very professional and texted me when the car was ready. More

Thank you Sean in service Thank you Sean in the service department my family and I appreciate you and going the extra mile for us. Your ability to accommodate us during our tr Thank you Sean in the service department my family and I appreciate you and going the extra mile for us. Your ability to accommodate us during our trouble some time brought tears to my eyes. Sincerely, Jeanette. More