Jim Falk Motors of Maui

Very good and professional Ryan Westberg was very professional and knowledgeable. Service was done quickley and Ryan kept us informed. We had very good expence and will tell our Ryan Westberg was very professional and knowledgeable. Service was done quickley and Ryan kept us informed. We had very good expence and will tell our family and friends about the service we received .Keep up the good work. More

Service dept. is great My Hyundai was repaired in one day, and my service advisor Rick kept me informed as to the progress. There were also a couple of warranty repair item My Hyundai was repaired in one day, and my service advisor Rick kept me informed as to the progress. There were also a couple of warranty repair items that they corrected at no charge. More

Excellent Customer Service by Ryan!! Always friendly, helpful and caring! Every time we take our truck for service, Ryan has a patient-friendly way for f dealing with customers. It’s alwa Always friendly, helpful and caring! Every time we take our truck for service, Ryan has a patient-friendly way for f dealing with customers. It’s always been a pleasure working with him. More

No Pressure Experience We had Lincoln as our sales representative, and he made the process incredibly easy for us. We had a very clear idea of what type of car we wanted whe We had Lincoln as our sales representative, and he made the process incredibly easy for us. We had a very clear idea of what type of car we wanted when we came in, and he was able to give us the details of every model of that specific car. Then, when we weren’t able to purchase our first choice vehicle, he showed us a comparable option that met all of our needs and carried the same features of our first choice. I highly suggest going to see Lincoln if you’re looking for a new car. He approaches the process with no pressure towards you and just presents you with the facts and your options. Mahalo Linc! More

Customer service was top notch! Ryan was so attentive to our needs, and treated us with the utmost respect. He took the time to help us really understand the work that was being prop Ryan was so attentive to our needs, and treated us with the utmost respect. He took the time to help us really understand the work that was being proposed, and went beyond the call to ensure we were well taken care of throughout our experience with Jim Falks. I was impressed and appreciated his efforts - felt like I was dealing with someone I’ve known my whole life! He was an absolute gem! More

airbag there is no other service like jim faulk motors that take the time to Molokai to service vehicles.once a month. this service is highly commended., but there is no other service like jim faulk motors that take the time to Molokai to service vehicles.once a month. this service is highly commended., but when you schedule 3 times to have airbag replaced, 3 times the airbag did not get to molokai because of shipping excuses, in a span of three months to complete this service, im guessing a failure of communication in management needs attention..for sure if jim faulks stop this service to molokai i may never get my airbag replace because i dont have the monies to ship my vehcle to get this service done. all i can do is wait and hope i dont get into a bad accident. anyway thank you for your concern and dedicated service to molokai J faraon More

Oil change & Tire Rotation Thank you Rick and Elmer! That was the friendliest front desk service and the most prompt vehicle service I have ever received! I will see you again! Thank you Rick and Elmer! That was the friendliest front desk service and the most prompt vehicle service I have ever received! I will see you again! More

Service Friendliness and knowledge of what they’re doing. Extra care for customers. Explanation for service done and giving heads up for future service to be Friendliness and knowledge of what they’re doing. Extra care for customers. Explanation for service done and giving heads up for future service to be done More

Was treated like family If I have a concern about something I bring my truck in and let them do there magic this is the reason I have been and always will be a Chevy man If I have a concern about something I bring my truck in and let them do there magic this is the reason I have been and always will be a Chevy man More

Vehicle Service I was assisted by one of your employee named Richard. Help me greatly. Work was quicker then I thought it would be. Would definitely come by again. I was assisted by one of your employee named Richard. Help me greatly. Work was quicker then I thought it would be. Would definitely come by again. More