Jim Falk Motors of Maui

Very prompt service Ryan was amazing in helping us clear out our warranty repairs on the 4 titans that we purchased. It was done with ease and very fast so that we could Ryan was amazing in helping us clear out our warranty repairs on the 4 titans that we purchased. It was done with ease and very fast so that we could keep our business running smoothly. Thank You More

Good job You always do a good job on services. Then After service I visited Theresa. I asked her about the Colorado truck and she’s checking for me on my tr You always do a good job on services. Then After service I visited Theresa. I asked her about the Colorado truck and she’s checking for me on my trade-in. As I am now waiting to hear from her. More

Great Service Ryan was very helpful and reviewed the service history to make sure I was getting the appropriate items serviced. The rest of staff is helpful as wel Ryan was very helpful and reviewed the service history to make sure I was getting the appropriate items serviced. The rest of staff is helpful as well. More

Not a happy camper Leased 2 Nissan Leafs thru JFM- returned the first at the end of 3 years, and then got a “good deal” on a new lease for a 2016 Leaf. The paperwork spe Leased 2 Nissan Leafs thru JFM- returned the first at the end of 3 years, and then got a “good deal” on a new lease for a 2016 Leaf. The paperwork specified what the buyout price would be, and when that time came this year we had saved to pay it. To our surprise, Nissan Motors adds and extra “buyout fee” of $300, and then Jim Falk Motors adds their own $750 non- negotiable fee PLUS a paperwork fee to process. Sales tax and DMV fees were separate and not included. These charges are high and certainly led to us deciding to never do business there again. No thank you from them or any appreciation for 6 years of business. I love the Leaf but feel resentful over the last minute tacked- on dealer fees they chose to soak us with. More

Nissan Service Dept. (Sean Askew) Sean Askew is our Nissan Service Writer. He is very friendly, thorough, and takes the time to get the job done right, quickly, and for the best rates Sean Askew is our Nissan Service Writer. He is very friendly, thorough, and takes the time to get the job done right, quickly, and for the best rates he can provide us. He is never to busy to explain the service or repairs needed, and is also available to take our calls, and the time to follow up with us once the job is done. He truly exhibits the Aloha Spirit and is a big reason as to why we use, and will continue use Jim Falk Motors (Nissan) of Maui. Leslie M. Brown More

Same day service I called in the morning and got an appointment on the same day. Excellent service and I really appreciated the car wash. Friendly staff took care of I called in the morning and got an appointment on the same day. Excellent service and I really appreciated the car wash. Friendly staff took care of my service needs. More

Service My wife and I buy vehicles based on the service department. That is why we have been buying from Jim Falk for the last 3 cars we have gotten. My wife and I buy vehicles based on the service department. That is why we have been buying from Jim Falk for the last 3 cars we have gotten. More

Very fast service Rick is very fast an knowledgeable on my Cadillac .I would recommend Rick to all my friends.and service my Buick Encore.Need to hire more honest peopl Rick is very fast an knowledgeable on my Cadillac .I would recommend Rick to all my friends.and service my Buick Encore.Need to hire more honest people like Rick More

Always in great care I always have a great experience here at Jim Faulk nissan kahului!! Ryan from service department is always making sure we are taking cares of beyond o I always have a great experience here at Jim Faulk nissan kahului!! Ryan from service department is always making sure we are taking cares of beyond our expectations!! Keep up the good work Jim Faulk nissan team More

Best car buying experience! Me and my wife had tried to buy a car at another lot and had no luck so we didn't think that we were going to have luck anywhere else. Theresa contact Me and my wife had tried to buy a car at another lot and had no luck so we didn't think that we were going to have luck anywhere else. Theresa contacted my wife through email and told her she would like to try and help us so we went in to see her. Lincoln showed us a few different cars and even took us to the warehouse where they have more inventory. Lincoln went above and beyond and with help from his manager Kyle, he was able to get us a GREAT deal and we left in the car we actually wanted! I wanna give a huge Mahalo to Lincoln, Theresa and Kyle for making me and my wife feel good about buying from Jim Falk of Maui! More