Jim Falk Motors of Maui

Tehani was the best salesperson I’ve met in Maui. She was high spirited, genuinely interested in our family and our needs for a truck, excited with and for us, very knowledgeable, forthcoming, and ac She was high spirited, genuinely interested in our family and our needs for a truck, excited with and for us, very knowledgeable, forthcoming, and action-oriented. I also appreciate how she led the sale and made suggestions. Great experience buying a truck! More

Went in to look at a vehicle and the salesman was very helpful with what I was looking for and helped me get a fantastic deal! helpful with what I was looking for and helped me get a fantastic deal! More

They got my truck in for service in a timely manner and got the service done. They did a good job and no grease on the steering wheel. That's a plus... got the service done. They did a good job and no grease on the steering wheel. That's a plus... More

Always professional and friendly. A pleasure to deal with and promptly completing service with a smile A pleasure to deal with and promptly completing service with a smile More

Rick is always so helpful and accommodating in the service department. We always look forward to getting our oil changes. service department. We always look forward to getting our oil changes. More

I had an absolutely terrible experience and am so very frustrated with the service at Jim Falk. I brought my truck in after making an appointment two weeks prior and the truck sat ALL day at the dealershi frustrated with the service at Jim Falk. I brought my truck in after making an appointment two weeks prior and the truck sat ALL day at the dealership with absolutely no diagnosis and not one person looked to see what was wrong. I spent all day without a truck and as a single mom it's very difficult to figure out picking up kids and drop off without a car. I got my truck back at 2pm with them saying they hadn't had any chance to look at it and wanted me to come back the next day but I couldn't because I had work. I have had this experience many many times with worse and worse issues on my truck. I bought my GMC sierra from the dealership and it has caused me so many problems. I wish they would just take care of the issues with the truck so I don't have to bring it back every month. More

Good service, good communication. The service was done in a timely and clean manner. Satisfied. The service was done in a timely and clean manner. Satisfied. More

Angelina and Jason were very friendly and accommodating. Also very informative on the vehicle I was interested in. Also very informative on the vehicle I was interested in. More

They know what they’re doing,the problem of my car got fixed right away. fixed right away. More

The person who helped us, Ryan Westburg, was very helpful, knowledgable and efficient. We would go to him again. helpful, knowledgable and efficient. We would go to him again. More