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Jim Falk Motors of Maui

Kahului, HI

4.3
858 Reviews
Call Dealership (808) 270-2600
View Awards

260 Hana Hwy

Kahului, HI

96732

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858 Reviews of Jim Falk Motors of Maui

May 18, 2024

good fast service. it did go longer than estimated. but I was informed of the delay in picking it up. just fine More

by DCODERUNNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Darisay
Report | Print
May 21, 2024 -

Jim Falk Motors of Maui responded

Thank you for choosing Jim Falk Motors Of Maui for your service needs. We appreciate your understanding regarding the delay and are glad to hear that you were kept informed. We look forward to serving you again in the future. Sincerely, The Jim Falk Motors Of Maui Team

May 18, 2024

Ray and Andy are great to work with whether buying or leasing, they treat us like VIPs. More

by DAVID
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy Stehl, Rey Vergel De Dios, Ryan Westberg
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May 21, 2024 -

Jim Falk Motors of Maui responded

Thank you for your kind words, David! We are thrilled to hear that Ray and Andy provided you with a VIP experience at Jim Falk Motors Of Maui. We strive to make every customer feel special and valued. We appreciate your business and look forward to serving you again in the future! Sincerely, The Jim Falk Motors Of Maui Team

May 18, 2024

Jim Falk Motors needs a better service area supporting multiple brands. Area is too crowded! More

by JPIERCE481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiya Rosales
Report | Print
May 21, 2024 -

Jim Falk Motors of Maui responded

Thank you for your feedback. We appreciate your input on our service area supporting multiple brands. We will take your comments into consideration as we strive to improve our facilities and service quality. If you have any further suggestions or concerns, please feel free to reach out to us directly. We value your business and hope to exceed your expectations in the future. Thank you for choosing Jim Falk Motors Of Maui. Sincerely, The Jim Falk Motors Of Maui Team

May 16, 2024

there was very simple explanation for me to understand what was needed for my truck. More

by EKAWAHAKUI
Recommend Dealer
Yes
Employees Worked With
Natalie Darisay
Report | Print
May 17, 2024 -

Jim Falk Motors of Maui responded

Thank you, for your positive feedback regarding your experience at Jim Falk Motors Of Maui. We strive to provide clear and straightforward explanations to ensure our customers understand what is needed for their vehicles. We appreciate your support and look forward to assisting you with your truck in the future. Sincerely, The Jim Falk Motors Of Maui Team

May 15, 2024

Rick has always gone above and beyond in helping us take care of our fleet vehicles. Took care of a major problem that was covered under warranty on a timely manner that exceeded our expectations of repair More

by SURFRATMAUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Drewry, Rick Kealoha-Jacobson
Report | Print
May 17, 2024 -

Jim Falk Motors of Maui responded

Thank you for your kind words and for choosing Jim Falk Motors Of Maui for your fleet vehicle needs. We are thrilled to hear that Rick provided exceptional service and exceeded your expectations with the repair time. We appreciate your business and look forward to continuing to provide top-notch service for your fleet in the future. Sincerely, The Jim Falk Motors Of Maui Team

May 15, 2024

Terrible Overall Experience 900 dollars to replace a valve cover gasket. Charged 3 percent to use a credit card. Charged over 100.00 to determine what had to be done. Oil leak was the issue but More

by OMALLEYPEOPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Kealoha-Jacobson, Aleiya Rosales, Ryan Westberg, Natalie Darisay
Report | Print
May 17, 2024 -

Jim Falk Motors of Maui responded

Thank you for taking the time to share your feedback with us. We are disappointed to hear about your recent experience at Jim Falk Motors Of Maui. We take your concerns seriously and would like the opportunity to address them. Please reach out to us directly so we can discuss and resolve these issues. We value your loyalty over the past 15 years and hope to regain your trust in the future. Sincerely, The Jim Falk Motors Of Maui Team

May 13, 2024

Very friendly. Made the while process as painless as possible. Selection of vehicles was good, the website helped a lot. Would purchase again thru them More

by coyote96768
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nitai Gould
Report | Print
May 15, 2024 -

Jim Falk Motors of Maui responded

Thank you for your kind words! We're thrilled to hear that you found our team friendly and the process painless. We're glad you enjoyed our vehicle selection and that our website was helpful. We look forward to assisting you with your next purchase at Jim Falk Motors Of Maui! Sincerely, The Jim Falk Motors Of Maui Team

May 12, 2024

Very great and fantastic service! !! Sales representative was very helpful and respectful. Best customer service, Vee and Jorge was very friendly, made me and my wife feel comfortable More

by kona_kaawa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Garces ⭐️⭐️⭐️⭐️⭐️, Vee Cabreros
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May 14, 2024 -

Jim Falk Motors of Maui responded

Thank you for the glowing review! We're thrilled to hear that you had such a great experience with Jim Falk Motors Of Maui. Vee and Jorge will be delighted to read your kind words. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Jim Falk Motors Of Maui Team

May 12, 2024

Ryan really helped us out and made sure we had all our needs met promptly More

by NEW_ORLEANS504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
Report | Print
May 14, 2024 -

Jim Falk Motors of Maui responded

Thank you for your kind words! We are thrilled to hear that Ryan provided you with prompt and exceptional service. Our team at Jim Falk Motors Of Maui is dedicated to meeting all of your needs efficiently. We appreciate your feedback and hope to see you again soon! Sincerely, The Jim Falk Motors Of Maui Team

May 11, 2024

Natalie is very professional and a good communicator. She takes time to explain how long the wait will be. More

by ALANHODARA16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Darisay
Report | Print
May 14, 2024 -

Jim Falk Motors of Maui responded

Thank you for the positive review! We are delighted to hear that Natalie provided you with exceptional service. We take pride in clear communication and efficient service at Jim Falk Motors Of Maui. We appreciate your feedback and look forward to serving you again in the future. Sincerely, The Jim Falk Motors Of Maui Team

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