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Jim Falk Motors of Maui

Kahului, HI

4.3
858 Reviews
Call Dealership (808) 270-2600
View Awards

260 Hana Hwy

Kahului, HI

96732

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858 Reviews of Jim Falk Motors of Maui

June 04, 2024

Employees were great. They called to describe what work needed to be done. The only negative about the visit was the parking lot is chaotic. Too many vehicles, too littl More

by JCDIVER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose
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Jun 06, 2024 -

Jim Falk Motors of Maui responded

Thank you for sharing your feedback. We appreciate your positive comments about our employees and the communication regarding the work needed. We understand your concern about the parking lot being chaotic due to space constraints. Feel free to reach out if you have any further suggestions or if there's anything else we can assist you with. Sincerely, The Jim Falk Motors Of Maui Team

June 03, 2024

I had a good experience service was very good and any question I had was answered. More

by wbintheozarks
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stehl
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Jun 06, 2024 -

Jim Falk Motors of Maui responded

Thank you for the positive feedback! We're thrilled to hear you had a great experience with us at Jim Falk Motors Of Maui. If you ever have more questions or need assistance in the future, feel free to reach out. We appreciate your support! Sincerely, The Jim Falk Motors Of Maui Team

June 02, 2024

Always courteous. Bought my Chevy Sonic in 2015 it's needed a bit more repairs than I was expecting out of an economy car. More

by j.kenknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
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Jun 05, 2024 -

Jim Falk Motors of Maui responded

Thank you for choosing Jim Falk Motors Of Maui for your Chevy Sonic purchase back in 2015. We appreciate your feedback and understand your concerns about the repairs. If you ever need assistance with your vehicle, please don't hesitate to reach out to us. Thank you for your loyalty over the years. Sincerely, The Jim Falk Motors Of Maui Team

June 01, 2024

I left and will never return. Every time I have been there I have had a horrible experience. More

by STEVEN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Westberg
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Jun 03, 2024 -

Jim Falk Motors of Maui responded

Thank you for sharing your feedback with us, Steven. We are truly disappointed to hear about your negative experiences at Jim Falk Motors Of Maui. We strive to provide excellent service to all our customers, and it's disheartening to learn that we fell short during your visits. We would like to understand more about your experiences and work towards a resolution that leaves you satisfied. Please feel free to reach out to us directly to discuss this further. Sincerely, The Jim Falk Motors Of Maui Team

June 01, 2024

The check-in was easy, the staff was friendly, the waiting room had space and electrical outlets where I could set up my laptop and work. Natalie was the only person I interacted with. More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Darisay
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Jun 04, 2024 -

Jim Falk Motors of Maui responded

Thank you for choosing Jim Falk Motors Of Maui, Howard! We appreciate your 5-star review and are delighted to hear about your positive experience during your visit. Natalie will be pleased to hear that she made a difference during your visit. We are glad you found the check-in process easy, enjoyed our friendly staff, and had a comfortable waiting room to work in. We look forward to seeing you again in the future! Sincerely, The Jim Falk Motors Of Maui Team

June 01, 2024

Awesome I'm so happy with my new Frontier! ! Vee did a great job on finding us a great deal!! He deserves a raise! Mahalo!! More

by SJK121071
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vee Cabreros
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Jun 04, 2024 -

Jim Falk Motors of Maui responded

Thank you for the fantastic review! We're thrilled to hear you're enjoying your new Frontier and had a great experience with Vee. We truly appreciate your kind words and will be sure to pass along your compliments. Sincerely, The Jim Falk Motors Of Maui Team

May 31, 2024

Rick in Jim Falk Hyundai Service was excellent to deal with. Very cordial and thorough. More

by RON@PUKALANIGOLF.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
Report | Print
Jun 03, 2024 -

Jim Falk Motors of Maui responded

Thank you for sharing your positive experience with Rick at Jim Falk Motors Of Maui. We are delighted to hear that Rick provided you with excellent service, being cordial and thorough. We appreciate your feedback and look forward to assisting you again. Sincerely, The Jim Falk Motors Of Maui Team

May 30, 2024

Awesome experience with Rick and service workers. Highly recommend coming here for your service needs! More

by andrewlong9992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Stewart, Rick Kealoha-Jacobson
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Jun 02, 2024 -

Jim Falk Motors of Maui responded

Thank you, Andrew! We appreciate your positive feedback about your experience with Rick and our service workers at Jim Falk Motors Of Maui. We're delighted to hear that you had an awesome experience. We look forward to welcoming you back for any future service needs. Feel free to share your experience with others! Sincerely, The Jim Falk Motors Of Maui Team

May 29, 2024

Rick is always awesome! I have owned many vehicles purchased through Jim Falk, servicing at Ford, Chrysler, and the GMC dealerships. Ford was terrible, Chrysler is certainly More

by ROBBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
Report | Print
Jun 01, 2024 -

Jim Falk Motors of Maui responded

Thank you, Rick, for your positive review! We appreciate your loyalty and trust in Jim Falk Motors Of Maui. We are delighted to hear about your great experiences with our GMC service and dealership. We look forward to helping you with all your automotive needs in the future. Sincerely, The Jim Falk Motors Of Maui Team

May 29, 2024

Ryan is top notch. He has always taken good care of us and does everything in his power to make sure we are happy. More

by SBONDY_97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
Report | Print
Jun 01, 2024 -

Jim Falk Motors of Maui responded

Thank you, Ryan, for your kind words and for acknowledging the excellent service you received at Jim Falk Motors Of Maui. We're thrilled to hear that you had a great experience and felt well taken care of. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Jim Falk Motors Of Maui Team

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