Jim Falk Motors of Maui

If I could give 0 stars I would. They had the truck all day and don’t even start it. Wasted another day and still not fixed. We will see if the next appointment gets anything done. T They had the truck all day and don’t even start it. Wasted another day and still not fixed. We will see if the next appointment gets anything done. They are the worst place to have to go to get your vehicle serviced. 0/10 don’t buy form them. The mark up is outrageous as well. Scam artist and crooks More

Ryan is Amazing! He was Very attentive and helpful with all our needs. He’s also very knowledgeable. He was Very attentive and helpful with all our needs. He’s also very knowledgeable. More

Shout out to Ryan at Jim Faulk! We’ve been to several dealerships and took our time shopping for our next forever family vehicle and Ryan has been the most responsive. It says a lot We’ve been to several dealerships and took our time shopping for our next forever family vehicle and Ryan has been the most responsive. It says a lot about the person he is and the company he represents. Jim Faulk is fortunate to have Ryan. It’s the littlest things that make the BIGGEST difference. This is why we choose Jim Faulk. Investing in a new vehicle is a huge family decision and it’s people like Ryan that help customers feel at ease. Great job! We had a great experience doing business with you. Mahalo! More

Rick, as always is very answers all my questions and is more than helpful. The process was smooth and easy. Thanks Rick! more than helpful. The process was smooth and easy. Thanks Rick! More

The service was excellent. The staff especially Rose are capable and professional. The experience was awesome The staff especially Rose are capable and professional. The experience was awesome More

Did Not get my registration Papers or Title Paper driving around illegal car. I do not have all of my paperwork. Car, Showing it needs diagnostics done. No book in glove compartment concerning 2012 Lexus. around illegal car. I do not have all of my paperwork. Car, Showing it needs diagnostics done. No book in glove compartment concerning 2012 Lexus. More

Very friendly, clean, comfortable environment. Salesperson (Angelina) wasn't pushy at all. She made me feel like I was making the right decision in purchasing my vehicle. Although my gas tank wasn Salesperson (Angelina) wasn't pushy at all. She made me feel like I was making the right decision in purchasing my vehicle. Although my gas tank wasn't full & the safety registration is due next month, the car is great to drive. Manager (Andrew) was very helpful & smoothly went over paperwork to sign before leaving their facility. Thank you all so much! Great experience for a car dealership! More

Very attentive service team and very informative. Very clean waiting area and the shuttle service was very good. Very clean waiting area and the shuttle service was very good. More

Ryan is an asset to Jim Falk Nissan. He is professional and courteous. Treats his customers with A1 service! He is professional and courteous. Treats his customers with A1 service! More

Service is outstanding as usual. Quick easy and out . Rick at the service department made sure my vehicle was taken care properly. He also explained the problems & how it was res Quick easy and out . Rick at the service department made sure my vehicle was taken care properly. He also explained the problems & how it was resolved. 10/10 service as always More