Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,166 Reviews
Call Service Center (404) 445-2636

4,166 Reviews of Jim Ellis Kia of Kennesaw - Service Center

Sort by
March 15, 2024

It was good. Not as personal as I would want. But ok Would like a vacuum if I can't get a wash lol More

by MILESOFSTYLE79
Recommend Dealer
Yes
Report | Print
Mar 19, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

March 15, 2024

This is to thank you for your employee Diana Bell she’s very Curtis, professional, and well inform of her professional thank you and I highly recommend her More

by GHODGE242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Mar 19, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that Diana was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

March 14, 2024

She is wonderful to work with. And has a great customer service attitude! I will return. More

by sraybhrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Mar 19, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

March 14, 2024

Not sure how this guy works here, Kia Corporate needs to vet the way dealerships hire people. I would hate for the local dealerships to give the BRAND KIA/HYUNDAI a bad name because they don't have the corr More

by 조지아 제조 공장 고객
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kris Musgrove
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 13, 2024

Diana was warm and delightful to work with Kept me updated on my service and always with a smile More

by JGILBERT1965
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Diana Bell
Report | Print
Mar 19, 2024 -

Jim Ellis Kia of Kennesaw responded

Jgilbert1965, your positive review means a lot to us and we’re happy we could help you!

March 13, 2024

Got me in in a timely manner, got me out in a timely manner. Mark was very kindly. More

by LAMMAMURRAY
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kerkoski
Report | Print
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Lammamurray, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 12, 2024

Everything is good. Everything is good. My experience was a great experience with Jim Ellis Kia. More

by ronaldwright425
Recommend Dealer
Yes
Employees Worked With
Mims
Report | Print
Mar 14, 2024 -

Jim Ellis Kia of Kennesaw responded

Ronaldwright425, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

March 12, 2024

Always a pleasure. Greeted with smiles and professionalism per usual. Decent wait time and was updated throughout my stay More

by mackusr7
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Mar 14, 2024 -

Jim Ellis Kia of Kennesaw responded

Mackusr7, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

March 12, 2024

Dropped car off with appointment for not a complex one part warranty repair and left it. It was not touched or repaired in 12 days nor was part order. Took to other dealership and was repaired in 3 days a More

by ErikB
Recommend Dealer
No
Employees Worked With
Jahvon
Report | Print
Mar 14, 2024 -

Jim Ellis Kia of Kennesaw responded

Erikb, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We would like the chance to talk to you further so please do call us at (404) 445-2636 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

March 12, 2024

She made it very easy to get what I needed done to my car for my trip. More

by Hannah.grace.shaffer
Recommend Dealer
Yes
Employees Worked With
Mallory Cobb
Report | Print
Mar 14, 2024 -

Jim Ellis Kia of Kennesaw responded

Hannah.grace.shaffer, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

1
...
80
81
82
...
417