Jim Ellis Kia of Kennesaw - Service Center

Javon M. Sims very friendly,nice,customer service oriented. The facility very professional, calm,clean,nice. Sims very friendly,nice,customer service oriented. The facility very professional, calm,clean,nice. More

All of the employees that I encountered were professional, polite, amazing communication and extremely welcoming professional, polite, amazing communication and extremely welcoming More

Diana Bell is the most amazing service representative ever! Great, friendly, customer service oriented, and the best in the business. ever! Great, friendly, customer service oriented, and the best in the business. More

I like the service team they are very helpful and on time keep updating their clients keep updating their clients More

Always a good energy and help with figuring out the best way to keep my car healthy! way to keep my car healthy! More

My 2018 Kia Soul + had the fatal flashing check engine light, code P1326. Ended up being the rod bearing issue for which Kia was replacing the lower part of the engine. I had it towed from Rome to Kennes light, code P1326. Ended up being the rod bearing issue for which Kia was replacing the lower part of the engine. I had it towed from Rome to Kennesaw, as I hadn't been very pleased with the dealship I'd gone to in the past. From the minute I started dealin with Mark Kerkoski, I felt confident that I'd made the right choice. Mark was super knowledgeable, totally honest & transparent -- which is ultra-important to me -- diagnosed sooner than expected, got the engine right away, I had my car back in two weeks! I wish I lived nearer to Kennesaw, as I plan to continue using this dealership, thanks to the fantastic service give to me by Mark! This dealership found gold, when they brought Mark Kerkoski onto their team!! More

I always love coming here and seeing Diana. She provides excellent service and personal service!!! She provides excellent service and personal service!!! More

Customer services experience at service shops was excellent but but I had a problem. They told me they would wash the vehicle. I was waiting for 1 hour and had to claim it. Upon receiving it, it was excellent but but I had a problem. They told me they would wash the vehicle. I was waiting for 1 hour and had to claim it. Upon receiving it, it was unwashed. They are small details that add to the quality of the service. More

Fast, efficient, did what I asked. I was met with curtesy, the rep listened to what I needed, delivered as promised and on time. I was met with curtesy, the rep listened to what I needed, delivered as promised and on time. More

Fast service Knowledgeable staff Great customer service I really like the videos sent by the technician. really like the videos sent by the technician. More