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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,160 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,160 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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January 10, 2025
My oil change was completed within an hour. Like always, Kris took great care of me. Like always, Kris took great care of me. More
by MXHOLT
Verified CustomerEmployees Worked With
January 10, 2025
Kia did a great job! They were able to get me in and out in a timely manner. They were able to get me in and out in a timely manner. More
by NGORDON213
January 08, 2025
I could never get ahold of my service advisor. He wouldn’t even call back when I left messages, so I had to physically come in to get any thing scheduled, etc. Because of that, my ticket got passe He wouldn’t even call back when I left messages, so I had to physically come in to get any thing scheduled, etc. Because of that, my ticket got passed around to several people and no one really knew what was going on with it. This was especially frustrating because I was going to be going out of town soon. I would have rated lower than 3 stars except that when I came in the last time, an older gentleman helped me a ton! I think he even gave me a discount for my trouble. I really appreciate him. I wish I could remember his name :( More
by tatianastaley
January 04, 2025
I did not have an appointment, but I was treated as if I had an appointment. I was checked in quick. The service was great and the staff were very friendly and informative through the whole process. had an appointment. I was checked in quick. The service was great and the staff were very friendly and informative through the whole process. More
by ROSANNARPS
Employees Worked With
January 04, 2025
Excellent service on my 2012 Kia Spirtage. Excellent customer service. Everyone was so friendly respectful and polite. I highly recommend Jim Ellis Kia for your car repairs. Excellent customer service. Everyone was so friendly respectful and polite. I highly recommend Jim Ellis Kia for your car repairs. More
by BeachLoveSand25
Employees Worked With
January 02, 2025
The staff was competent, courteous, and precise. I’ll be back to get my car fixed once I’m ready. I’ll be back to get my car fixed once I’m ready. More
by PACURETON
Employees Worked With
January 01, 2025
Staff always friendly and accommodating. Chris did an outstanding job facilitating my ride home and taking care of my recall issue. 👏👍 Chris did an outstanding job facilitating my ride home and taking care of my recall issue. 👏👍 More
by Abbas
Employees Worked With
January 01, 2025
Kristian Musgrove provided excellent service. I look forward to my next service in 6 month’s. I look forward to my next service in 6 month’s. More
by BARIKA.SADIQ
Employees Worked With
January 01, 2025
The process for a service writer needs to be better streamlined once a customer goes into the dealership. Myself and a few others stood around waiting for assistance. Yes the writers were busy however streamlined once a customer goes into the dealership. Myself and a few others stood around waiting for assistance. Yes the writers were busy however greeting people stand there waiting for help and letting know someone will assist them ASAP would be helpful so people know who is next in line. More
by Mona26
Employees Worked With
