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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,158 Reviews

4,158 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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January 21, 2025

Khris M was super nice and helpful with getting my car taken care of. Well done More

by SCARLETJEDMONDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Scarletjedmondson! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 20, 2025

I had a great encounter with Jahvon Sims in the Service Department. He sensed my frustration and was patient as well as knowledgeable about the problem with my car. Sincerely, Selene Thompson More

by sgtpeace2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerroski was also very polite and attentive to my car being serviced.
Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Please let us know if there is ever anything else we can do for you! Safe travels!

January 17, 2025

Had a great experience. Cailyn was great to work with as was her colleague, Mark. More

by jennifer_shipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cailyn
Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Jennifer_shipp, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 17, 2025

I. 'Ve been a customer since Cobb Kia/ Jim Ellis for years. I purchased my first kia car in 2009. Then I purchased a brand new 2014. I moved from marietta to lithia springs and iI drive to jim ellis k More

by EJOHNSON.ET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden,
Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Ejohnson.et! Thanks again for your business! Take care!

January 17, 2025

Jim Ellis KIA Kennesaw always make you feel at home. I am comfortable with them servicing my vehicle. The services advisor, Kris Musgrove is very attentive and professional. More

by DAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

Dab, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

January 17, 2025

Phil Joyce was helpful and courteous. Service was relatively quick and got me on my way. Thank you! More

by Mh.hirschfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

Mh.hirschfield, thank you for your kind words and congratulations on your new vehicle! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 17, 2025

Very quick, efficient and proactive service provided especially since I did not have an appointment set, I was a walk-in last minute. More

by vanessasowemimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 17, 2025

they were very helpful and kept me updated and were efficient so i did not have to wait extra More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 17, 2025

Excellent customer service, excellent service department repair, and the best employees at any car dealership! More

by BeachLoveSand25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Beachlovesand25! Please let us know if there is ever anything else we can do for you! Safe travels!

January 16, 2025

Kris was very helpful and easy to work with! He had a great attitude and made helpful suggestions. More

by HANNAHLONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Hannahlong! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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