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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,566 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,566 reviews

June 19, 2024

Generally good, but I had to wait a few days for the car to be ready. The repair seems to have worked. More

by DOUGMORRIS66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Dougmorris66! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

June 19, 2024

EVERYONE was so nice, friendly and professional. The experience was very pleasant. Thank you all very much More

by weshood1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Norris Burns
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Weshood1! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

June 19, 2024

It was my first time at this dealership and I will be back.! Mallory did and excellent job. My experience was first class all the way. Thank you! More

by CHARLES.CAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Norris Burns
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Charles.cagle! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

June 19, 2024

This dealership listens to the customer and strives to accommodate their wishes if at all possible. More

by Judy.pearce01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Garman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

June 19, 2024

Great customer service and no sales push to buy a vehicle. Great service all around More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Sam! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

June 19, 2024

I went to Jim Ellis because they had the best selection. ..I stayed because my salesperson,Christian, made the buying experience pleasant and I bought because working together,down to the finance manager, I More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Pond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Linda! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

June 18, 2024

My service at Jim Ellis Kia was amazing! The service employees are nice and professional! More

by pjoy505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks, Pjoy505! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for your business! Take care!

June 18, 2024

Quick service. Tentative. Helped me determine what servie package I needed. Was sure to tell me where anything I needed was while I waited. More

by ambermoya12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norris Burns
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Ambermoya12, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

June 18, 2024

Listened to my needs and didn’t try to sell me what they wanted to More

by Sami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks, Sami! We appreciate your continued business with us, and we're looking forward to your next visit! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

June 18, 2024

Very prompt service! Was in and out! Very kind and helpful staff as well. Will be back More

by MSCHWEINBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Mschweinbeck, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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