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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,567 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,567 reviews

June 21, 2024

It was a wonderful experience for my first car purchase! The sales representative was informative on the inventory to help me pick my right vehicle. More

by JORDAN HILL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

June 20, 2024

Very professional. Courtesy from everyone from sales service and management. HughKy recommend them for any and all areas. More

by CDSEGRIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember names.
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Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

June 20, 2024

The very best service I have ever received. I won’t take my car to any other KIA More

by rmmaghanga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Rmmaghanga! Please let us know if there is ever anything else we can do for you! Safe travels!

June 20, 2024

Awesome customer Service and everyone was very polite. The representative was friendly, engaged in conversation and explained service details and recommendations thoroughly. I think his name was Christi More

by AW4392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Aw4392! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 20, 2024

I like the inner workings of the dealership. The representative was professional, helpful and courteous. More

by DAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Dab! Please let us know if there is ever anything else we can do for you! Safe travels!

June 20, 2024

Did a good job repairing my car and keeping me informed of the progress. Very friendly and helpful employees More

by Kathleensbaughman@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Kathleensbaughman@gmail.com! Please let us know if there is ever anything else we can do for you! Safe travels!

June 20, 2024

Norris and the Service team did an outstanding job and were able to get all my concerns resolved. More

by Rich and Toni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norris Burns
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Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for the positive feedback, and we hope that you have a great day!

June 20, 2024

My advisor Jahvon was great! !! He was very personable, knowledgeable and had great customer service. More

by lee_dee19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jahvon
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Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Lee_dee19, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 20, 2024

Professional with great communication and they were quick to get back with answers I had. More

by JDGFILM1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks, Jdgfilm1! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for your business! Take care!

June 19, 2024

I appreciated Mallory and her attention to my issues. She was very pleasant and professional!! More

by Ginrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory
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Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Ginrooks! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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