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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,562 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,562 reviews
April 04, 2025
We recently purchased a hybrid vehicle from Jim Ellis Kia and worked with Eddie Thornton—he was incredibly helpful, knowledgeable, and made us feel comfortable throughout the process. Big thanks to him! T and worked with Eddie Thornton—he was incredibly helpful, knowledgeable, and made us feel comfortable throughout the process. Big thanks to him! That said, the dealership’s processing and financing workflow was slower than expected. We arrived around 5pm already pre-approved and ready to go (no haggling), but didn’t leave until 9pm. That’s a long time for a straightforward purchase. One standout positive: Jim Ellis Kia seems to be the only dealership within 50 miles consistently stocking electric and hybrid vehicles, which is a huge plus if you’re in the market for one. Overall, great inventory and helpful salespeople—just be prepared for a longer wait during paperwork More
by LENFONTES
Verified CustomerEmployees Worked With
April 04, 2025
Kris was efficient and professional. He kept me updated on repairs and timeframes. Thank you Kris. He kept me updated on repairs and timeframes. Thank you Kris. More
by 287347
Employees Worked With
April 03, 2025
This dealership is efficient, reliable and courteous. The staff is very friendly and welcoming in the waiting area is clean and bright. The staff is very friendly and welcoming in the waiting area is clean and bright. More
by BETSYKILL
April 03, 2025
Jack was a real big help for my finding my dream car! i highly recommend him! i highly recommend him! More
by payton
Employees Worked With
April 01, 2025
Eddie demonstrated a well customer service professionalism in working me through both the manual of my car and also my expectations of the car performance. He also work me through various time professionalism in working me through both the manual of my car and also my expectations of the car performance. He also work me through various time of services provided by Jim Ellis More
by topeakomolafe
Employees Worked With
Other Employees :
Ayorinde Mayowa Ayodele
April 01, 2025
My experience was exceptional. Will visit next time I need a new vehicle. Thank you. Will visit next time I need a new vehicle. Thank you. More
by B_STULTS
April 01, 2025
Excellent costumer service. Caitlin is the best very nice and humble. I only go there because she always go above and beyond Caitlin is the best very nice and humble. I only go there because she always go above and beyond More
by RRIOS0611
Employees Worked With
March 31, 2025
Great experience! Chris was an excellent one to work with. Very professional and respectful! Enjoyed our time with him. We are very pleased with the entire process Chris was an excellent one to work with. Very professional and respectful! Enjoyed our time with him. We are very pleased with the entire process! More
by mchuckmartin
Employees Worked With
